Mercedes-Benz of Silver Spring

Thumbs up! I had a great experience. Staff were patient with all my questions and concerns. Having had. My previous car for a decade plus. This was a big transac I had a great experience. Staff were patient with all my questions and concerns. Having had. My previous car for a decade plus. This was a big transaction for me! More

Casey Is Wonderful I have never had such an easy and enjoyable car buying experience in my life. The main reason for that is Casey Stephens. Casey’s knowledge and prof I have never had such an easy and enjoyable car buying experience in my life. The main reason for that is Casey Stephens. Casey’s knowledge and professionalism were the key factors in deciding to lease with Mercedes again. ( I had previously driven Mercedes, but left to drive an Audi. What was I thinking?). Thank you Casey for taking the time to answer questions, being efficient and getting me the car I love. The dealership should be proud to have a person like Casey on the team. More

Exceptional Sales Consultant I would like to take the time out to say a BIG Thanks to Lovence. Nola is almost 3 months old and every time I get in her I am smiling. Lovence this i I would like to take the time out to say a BIG Thanks to Lovence. Nola is almost 3 months old and every time I get in her I am smiling. Lovence this is #4 for me. It’s because of you why I travel 45 plus miles when I could have gone to a much closer dealership. Lovence you are so knowledgeable, friendly & kind and take the time to explained the new features on Nola. I appreciate you and all you do & hope to send some more friends to you this coming year. Lovence you are truly an asset to Mercedes Benz and I hope they know that. To get me coming back and to have spent over $90,000.00 leasing that speaks volumes. I will be back in a few years and hope you will be there if not i’ll be going somewhere else. Please stay so I can continue doing business with you. Thanks for all you do. P.S. kudos to Terrance for getting me finances. You guys ROCK. Wishing you a wonderful 2018 and I hope you double your sakes this year. Sincerely, Sonia Thompson More

Satisfaction warranty Excellent. Very pleasent experience, I was able to purchased the vihecle I wanted in the shortest time and the best price😀I will highly recommend Excellent. Very pleasent experience, I was able to purchased the vihecle I wanted in the shortest time and the best price😀I will highly recommend More

Recently Purchased a Mercedes Benz Certified Owned I received an excellent customer service throughout the buying process. I even received guidance on the best financial portfolio. The sales consultant I received an excellent customer service throughout the buying process. I even received guidance on the best financial portfolio. The sales consultant continued to assist even days after I purchased the vehicle to ensure I was happy with my new car. Impressive service!! Good Job Casey!! You 're the best! More

Good experience for my cool car Mohammad was of great help, I would recommend him. Had a great experience buying my car. Got to know about this car from internet, and the rest of the Mohammad was of great help, I would recommend him. Had a great experience buying my car. Got to know about this car from internet, and the rest of the process was made easy by Benz, silver Spring. More

Outstanding Customer Service This employee has always exemplifies outstanding serv ice. He is very knowledgeable of the cars and explains in great detail the different functions This employee has always exemplifies outstanding serv ice. He is very knowledgeable of the cars and explains in great detail the different functions and how to use them. His friendly and outgoing personality is a great asset to his profession. More

Car Dealership This experience was amazing. The employees treated me like family and helped me in every way they could. I would definitely recommend this car dealers This experience was amazing. The employees treated me like family and helped me in every way they could. I would definitely recommend this car dealership More

Car purchase Great customer service, not a pushy seller, very patient. Explains options in details. Also great at getting you what you ask for. I would recommend Great customer service, not a pushy seller, very patient. Explains options in details. Also great at getting you what you ask for. I would recommend his services. More

Mercedes Khalil was a pleasure to work with. He was kind and very easy to communicate with. We would definitely like to work with him again in the future. Khalil was a pleasure to work with. He was kind and very easy to communicate with. We would definitely like to work with him again in the future. More