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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,902 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,902 reviews

December 18, 2017

Top NotchBuying Experience Top notch across the board!From Finance to Sales to Service these folks know how to make buying a car quick & easy and stress free. This was my 3rdou More

by BarbieR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Stanford, Terrence Abrams
Dec 19, 2017 -

Mercedes-Benz of Silver Spring responded

Thank you for this wonderful feedback about our dealership. We appreciate your strong recommendation of us. We do hope we can be of assistance in the future. Take care!

December 18, 2017

Just what I was looking for! It was a great experience working with Mohammad to get the car I had researched on line and knew it was only available at Mercedes-Benz of Silver Spri More

by JeffryPerry1
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad Talayi
Dec 19, 2017 -

Mercedes-Benz of Silver Spring responded

Jeffry, we're happy you had a great experience working with Mohammad. We look forward to your next visit! Take care!

December 16, 2017

Fantastic If you want the best customer services, professionalism and best deals in the world of Mercedes-Benz. Please, please and please go to Casey Stephen. H More

by JOSEPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Stephens
Dec 18, 2017 -

Mercedes-Benz of Silver Spring responded

Joseph, thank you for your kind words about recommendation of Casey. If you're ever in need of more help, please let us know!

December 13, 2017

Our 20 years and 4 Mercedes being well cared for by MBSS. Over the years we have had such consistently positive experiences with MBSS, and it is primarily because of Chris Costlow. All of the staff is always More

by donnawa22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Costlow
Dec 14, 2017 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2017

Very professional dealership. No surprises or sales pressure Mercedes-Benz of Silver Spring is a great dealer with nice showroom. Staff is very professional and they take the time to make you feel comfortable wi More

by Vandewall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elias Costianes, Julian Thornton
Dec 12, 2017 -

Mercedes-Benz of Silver Spring responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We are happy to pass along your comments to Julian and the team here at Mercedes-Benz of Silver Spring! We are glad we could help - hope to see you soon!

December 11, 2017

A great Black Friday experience with Casey! We visited MBSS on the evening of Black Friday. Casey helped us to find the perfect car and make the perfect deal. Finance Manager Terry Abrams also More

by Barbara Perry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Abrams, Casey Stephens
Dec 12, 2017 -

Mercedes-Benz of Silver Spring responded

Barbara, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2017

Casey and a fast service I'am customer of this dealership for many years and I'm so happy with them. Specialty with my new Pre-owned GMC YUCON - 2017 in a very good deal to More

by Pino, Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa, Casey Stephens
Dec 12, 2017 -

Mercedes-Benz of Silver Spring responded

Thank you so much for your high rating and great review of our team! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day!

November 30, 2017

Julian Thornton is Outstanding!!!! After several visits to the showroom , I was still undecided about selecting a vehicle. Julian is a professional and he provides an individual appro More

by Nicole1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Thornton
Dec 12, 2017 -

Mercedes-Benz of Silver Spring responded

Nicole, we're so glad that Julian was able to go above and beyond your expectations! Thanks again for the recommendation - we hope to see you again in the future!

November 29, 2017

EXCELLENT CUSTOMER SERVICE!! My husband told Julian the price range and model he had in mind and within minutes he found us our dream car. This was our first experience at Merce More

by CMARAGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Thornton
Dec 12, 2017 -

Mercedes-Benz of Silver Spring responded

We're glad you had such a wonderful experience with Juian! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Silver Spring! We're looking forward to your next visit with us!

November 14, 2017

My new C300 from Julian Julian was so représentative with high level of professionalism ti help me Find My dream car! Julian have been so détails to make me understand the ca More

by Iritisen07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Thornton
Feb 02, 2018 -

Mercedes-Benz of Silver Spring responded

Iritisen, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new C300! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Iritisen and have a great day.

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