Mercedes-Benz of Silver Spring

Sale and service of my new vehicle When shopping for a vehicle I came across Pascal, he was one of the nicest guys ever! He not only provided me 💯 customer service, but when I had a is When shopping for a vehicle I came across Pascal, he was one of the nicest guys ever! He not only provided me 💯 customer service, but when I had a issue with my vehicle he was always available via txt, phone or email. Thanks Pascal for making my vehicle purchase fantastic. Thanks Tammy More

Fantastic service and dealership The dealership representative, Khalil Nur,i was super helpful, innovative and energetic. The dealership streamlined the purchase process and made for The dealership representative, Khalil Nur,i was super helpful, innovative and energetic. The dealership streamlined the purchase process and made for a good overall experience. More

Quick and pleasant experience Khalil Nuri did an excellent job showing a couple of different models and helping pick out the perfect Mercedes for me. Khalil was working outside of Khalil Nuri did an excellent job showing a couple of different models and helping pick out the perfect Mercedes for me. Khalil was working outside of his regular shift on a Sunday afternoon, nonetheless he was very professional and made the purchase a breeze. More

I Got A Great Deal When I went to Mercedes-Benz of Silver Spring this morning I was a bit nervous. I wasn't certain I would find the car I saw online the night before b When I went to Mercedes-Benz of Silver Spring this morning I was a bit nervous. I wasn't certain I would find the car I saw online the night before because it was a deal that was too good to be true. When I looked the lot over and saw the CLA 250 4Matic I wanted, I hurried into the showroom and was greeted at the front desk by William. In seconds, Mohammad Talayi introduced himself and we were off and running. He took the basic information, didn't waste time and we took the CLA 250 for a spin. I was impressed even more because my twin brother Donald had leased a new 2016 CLA 250 for 39 months. After returning to the dealership Mohammad got down to business. He let me know that the price was the lowest for that model, showed me the Carfax for this one-owner beauty and off we went to see the Manager Elias Costianes. Mohammad had let me know that Mercedes-Benz of Silver Spring offered a $500.00 discount for military Veterans which made me smile because that's twice as much as the government gives a Veterans family to bury you. I got a great deal on my trade-in which I will miss but not that much now that I've got the CLA 250. Dorit Figueroa, who had greeted me with a smile earlier, invited me into her office and we started the finance paperwork. After selecting several service & protection plans, the papers were signed, folded and placed in the envelopes. The service staff cleaned up the car inside and out and were kind enough to drive my old car into the inside bay so I could transfer my personal items to my new Mercedes-Benz. After a brief review of the key functions of the interior controls, I was off and running. The feeling I got just cruising down the highway with my first true luxury car just can't be described. I met my twin brother Don so he could see the difference between my CLA 250 and his CLA 250. It wasn't a contest. Thank you Mercedes-Benz of Silver Spring and my new auto family. I look good in this new ride. More

Great experience I had an amazing experience buying my car through the silver springs dealership. Khalil, made the process very easy and painless. I would recommend th I had an amazing experience buying my car through the silver springs dealership. Khalil, made the process very easy and painless. I would recommend this dealership. More

Consummate Professionals Hello, Mercedes-Benz of Silver Spring had listed a 2015 CPO Silver/light gray C Class with only 5,000 miles for $27K on cars.com. I got there too late Hello, Mercedes-Benz of Silver Spring had listed a 2015 CPO Silver/light gray C Class with only 5,000 miles for $27K on cars.com. I got there too late because as I was speaking to Lester Standford about the car, one of his colleagues was in the process of selling the car to someone else! Enter stage the CPO sales manager Elias Costianes who found me a similar CPO C Class with a dark grey exterior. And it was a 2016 for only $1K more with 10,000 miles. Both Lester and Elias are likeable, knowledgeable, detail orientated, consummate professionals who I recommend without reservation. I got a great deal on a beautiful car that originally retailed for $43K. If you are going to buy a Mercedes buy it form Lester and Elias! Kevin More

Nice experience with the new car and the new friends very nice car,nice people at the dealership!We had a very amazing deal and the dream car! THANK YOU Jay and Muhammad with your great help! very nice car,nice people at the dealership!We had a very amazing deal and the dream car! THANK YOU Jay and Muhammad with your great help! More

Excellent Experience Khalil was a pleasure to deal with throughout the entire process. Loved working with him and Elias. Love the car!! Thank you for all that you did to h Khalil was a pleasure to deal with throughout the entire process. Loved working with him and Elias. Love the car!! Thank you for all that you did to help make the buying experience such a pleasure. More

Excellent I am very pleased with my recent Mercedes-Benz purchase, I have always appreciated the variety of styes and models. Lucky for me the dealership is min I am very pleased with my recent Mercedes-Benz purchase, I have always appreciated the variety of styes and models. Lucky for me the dealership is minutes from my home. Happy to be a Mercedes Benz owner!! More

Supurb Buying Experience with James McDonald - 2nd purchase This is my 2nd time buying from James, but my 3rd Mercedes Benz purchase. My first one was with a different dealership and I never went back. My last This is my 2nd time buying from James, but my 3rd Mercedes Benz purchase. My first one was with a different dealership and I never went back. My last two purchases have been with James. I highly recommend him. He provided excellent customer service and he cares about more than just making the deal. After my first purchase from him, whenever I had a question or concern, I would call him and he never made me feel like I should not call him. Unfortunately, I had a minor accident with the vehicle and when I called him, he was very helpful and showed concern. He is experienced, friendly, and I can honestly say that he goes above and beyond for his clients. More