Mercedes-Benz of Silver Spring

Another positive experience at MB of Silver Spring. Mohamed worked in a friendly, very patient, diligent and professional manner to help us determine the appropriate options and then find the interi Mohamed worked in a friendly, very patient, diligent and professional manner to help us determine the appropriate options and then find the interior/exterior colors we finally decided on. Great job! More

Excellent experience, Mo is a fantastic guy! We had the pleasure of working with Mohammad (Mo) for our car purchase, we had a great experience working with him. He took the time to explain everyt We had the pleasure of working with Mohammad (Mo) for our car purchase, we had a great experience working with him. He took the time to explain everything we needed to know about the deal, helped us get the best price possible, though it required him to go back and forth with this manager, and made sure we left the dealership happy. We really believe Mo went above and beyond for this transaction. Mo is a very hard working person, honest and very throughout. We highly recommend Mo and cannot describe how happy we were working with him. Definitely five star service. More

Exceptional I leased (2) vehicles & purchased (1) vehicle from this dealership in the last 7 years. I had one "quirk"; they took care of it immediately. I leased (2) vehicles & purchased (1) vehicle from this dealership in the last 7 years. I had one "quirk"; they took care of it immediately. More

Professional Service I am a repeat customer. The Dealership customers service has been a significant part of my loyalty. However, Lovence’s level of customer service is un I am a repeat customer. The Dealership customers service has been a significant part of my loyalty. However, Lovence’s level of customer service is unmatched and appreciated. He is service oriented, friendly, considerate and attentive to my automotive needs not desires. My family and I appreciate the sales honesty. Thank You Lovence! More

Easy Lease Exchange From my initial phone call with Jay I could tell this was going to be a great experience! My salesman Lovence was on top of his game when we arrived t From my initial phone call with Jay I could tell this was going to be a great experience! My salesman Lovence was on top of his game when we arrived the vehicle was ready for my test drive, he thoroughly explained the features and made sure I was happy with the color and style of my vehicle. Finance was quick and funny. They made the whole lease exchange process easy and enjoyable. I will be back and would easily recommended anyone else to go to them. More

New wheelz, great experience!! Friendly and very knowledgeable staff from front office to back office. Our salesman, Khalil Nuri, was just the person to help us through the sales pr Friendly and very knowledgeable staff from front office to back office. Our salesman, Khalil Nuri, was just the person to help us through the sales process. Could not have asked for a better person and would recommend him to anyone looking for a car. More

Above and beyond Khalil went above and beyond helping us with our car purchase. He made sure we were happy with our purchase, even changed out the rims to o es we lik Khalil went above and beyond helping us with our car purchase. He made sure we were happy with our purchase, even changed out the rims to o es we liked better. Everyone was friendly and helpful! More

EXCELLENT SERVICE ! I bought my Mercedes at another dealer and decided to have it checked out at Silver Spring Mercedes. I was greeted warmly and helped by Elio Ayala. He I bought my Mercedes at another dealer and decided to have it checked out at Silver Spring Mercedes. I was greeted warmly and helped by Elio Ayala. He and his team discovered 3 cracked rims and I was able to have them replaced by the dealer where I bought the car. Elio and his team saved me over 4,000 dollars ! 5 HUGE STARS ! I won’t take my Mercedes anywhere else. More

EXCELLENT Car buying Experience ! I’m not a big review guy but felt it necessary to leave this review. I was browsing the internet and found the perfect car for my family yesterday and I’m not a big review guy but felt it necessary to leave this review. I was browsing the internet and found the perfect car for my family yesterday and called this dealership. i was directed to the Pre owned Sales Manager. His name is Elias and after hearing about the car I was shocked when he offered to have me picked up at my home to test drive the vehicle. The salesman showed up in a timely fashion in a new Mercedes and drove me to the dealership. I test drove the car which was far better than I expected and purchased it for a great price. 5 HUGE STARS for the Convienience and Excellent treatment this Dealership provides its customers. More