Mercedes-Benz of Silver Spring

The Best Personalized Service Whenever I have a problem, Elio is always there to calm my nerves and make sure my problem is resolved in a timely manner, personally, and with ease. Whenever I have a problem, Elio is always there to calm my nerves and make sure my problem is resolved in a timely manner, personally, and with ease. I really appreciate the detail in which each concern has been addressed and handled. He is a real asset and customer focused. More

Awesome CarcBuying Experience Lester Stanford is an Excellent Car Sales Consultant. He made my car buying experience smooth and pleasant. He was very detail oriented and took his t Lester Stanford is an Excellent Car Sales Consultant. He made my car buying experience smooth and pleasant. He was very detail oriented and took his time to explain all the new features on my newly acquired vehicle. More

Excellent Customer Service Everyone worked over and above to provide excellent customer service. Every step of the way made the purchasing process very easy at a very fair pri Everyone worked over and above to provide excellent customer service. Every step of the way made the purchasing process very easy at a very fair price. The entire team truly places customer first. Very happy with my new 2018 GLC. I recommend this dealership to everyone. More

Very patient and knowledgeable staff Large selection and very friendly staff. I would recommend this dealership. Mohammed was very patient and helpful. He did not pressure us in any way. Large selection and very friendly staff. I would recommend this dealership. Mohammed was very patient and helpful. He did not pressure us in any way. More

Best car buying experience of my 86 years of buying cars Mohammad Talayi and Dorit worked With me to put me in the right car matching what car I wanted while keeping my financials goals as a top priority. Th Mohammad Talayi and Dorit worked With me to put me in the right car matching what car I wanted while keeping my financials goals as a top priority. Through their dedication I walked out with. 2018 GLA 250 that fit exactly my budget. I’ve never experienced such team work and doubt I would have experienced this level of customer service any where else. Now my daughter and I have matching cars and can’t be happier. And Marylyn taught me all I needed to know to drive it. Just terrific quality individuals. More

Very Personalized and Caring Sevice. I worked with Mohammad Talayi and Dorit. Not just sincere and honest dealers they are wonderful people that Ive been privileged to get to know and wor I worked with Mohammad Talayi and Dorit. Not just sincere and honest dealers they are wonderful people that Ive been privileged to get to know and work with. No trying to just put you in any car, they worked to find the right combination of car and financing to meet individual needs and financial goals. Best car buying experience in my like. Ive driven them all- BMW-Lexus-Infinity but never again. Im a Mercedes customer for life and when Im ready to trade in Ill be back here to Mercedes Bemz of Silver Spring! More

Recent Purchase at MB of Silver Spring I purchased a car from Mercedes Benz of Silver Spring and I had a 5 star experience working with Chiraz Salhi. She was so very responsive and knowled I purchased a car from Mercedes Benz of Silver Spring and I had a 5 star experience working with Chiraz Salhi. She was so very responsive and knowledgeable about the process and went out of her way to make the experience wonderful. The same could be said for our experience working with their finance manager. I highly recommend both of them should you desire a great experience and first class service. More

Fran’s Mercedes Experience The quality of service I received when inquiring about another Mercedes Benz was outstanding. The salesperson, Muhammad, the financial manager and the The quality of service I received when inquiring about another Mercedes Benz was outstanding. The salesperson, Muhammad, the financial manager and the sales manager were very accommodating in being sure all my needs and questions were fully answered. As a result of their professionalism and friendliness I will definitely refer my friends to Mercedes of Silver Spring. More

Adam Rew needs to familiarize himself on military customers We will not be going back to Mercedes-Benz of Silver Spring. They wasted our time due to lack of knowledge about military customers and State Laws. Ad We will not be going back to Mercedes-Benz of Silver Spring. They wasted our time due to lack of knowledge about military customers and State Laws. Adam Rew will not give us a loaner car because of an expired license that came with additional documentations. He did not even bother to READ the Military Expiration Endorsement from Alaska. It says there that as long as we have the endorsement card, the license is valid until 90 days after military discharge. We did not have a problem with this at Mercedes of Bethesda when we took our car there for service. ADAM REW needs to do his research and just learn to READ. He needs to get a customer service training because he lacks it. The other workers from this branch is ok - they need to get rid of this guy because he is ruining the branch's name. More

Great experience with wonderful salesman. My husband and I both own Mercedes for years and the last 20 years we have worked with Lovence with great success. He is great! My husband and I both own Mercedes for years and the last 20 years we have worked with Lovence with great success. He is great! More