Mercedes-Benz of Silver Spring

Christian Gonzalez is the best! Christian has made it so easy to schedule appointments and receive the service I need. I recommend him for all of your appointment needs. He is fast, Christian has made it so easy to schedule appointments and receive the service I need. I recommend him for all of your appointment needs. He is fast, friendly and willing to assist. More

Very helpful I am somewhat techno-challenged. After upgrading to a new cell phone, Mr. Pascal Bonhomme helped me to set my device as a "hands free" device while I I am somewhat techno-challenged. After upgrading to a new cell phone, Mr. Pascal Bonhomme helped me to set my device as a "hands free" device while I am in my vehicle. He was through and very personable. More

Ty and Dorit were AMAZING!!! Ty Gould is an amazing salesman. He was honest (rare statement:), patient, consistent and on-time. I was able to get in and out with my purchase. I Ty Gould is an amazing salesman. He was honest (rare statement:), patient, consistent and on-time. I was able to get in and out with my purchase. I was advised on other options, but was able to walk out with what was best for me and my family. I'm so happy he was my go to person at Mercedes! Mrs. Figueroa was so helpful is getting all of my information processed. I left not feeling pressured and happy about my new purchase. This was the best Mercedes experience to date! Kristie Edwards More

Rod Durden best salesman This dealership was was spectacular from the customer service to the sales purchase. Rod Durden is the best salesman. He was so professional in his w This dealership was was spectacular from the customer service to the sales purchase. Rod Durden is the best salesman. He was so professional in his work and he knows his job and make it easier for us in choosing our car. He explained every steps in purchasing our car. And we had the best deal.I would definitely recommend this Mercedes-Benz dealer of silver spring and Rod Durden as the salesman. More

Unremarkable experience This dealership was was spectacular from the customer service to the sales purchase. Rod Durden was out salesman. He gave us the best experience with This dealership was was spectacular from the customer service to the sales purchase. Rod Durden was out salesman. He gave us the best experience with buying our car. I would definitely recommend this Mercedes-Benz dealer of silver spring and Rod Durden as the salesma. More

Excellent customers Rod Durden was the most respectful and had great customer service. He made my car buying experience very easy and hassle free. This is a great place t Rod Durden was the most respectful and had great customer service. He made my car buying experience very easy and hassle free. This is a great place to purchase a car everyone was so wonderful. More

James was very helpful and offered great price James have us a good price along with creative solutions for missing options on the car we bought. He took care of the paperwork along with Doritos in James have us a good price along with creative solutions for missing options on the car we bought. He took care of the paperwork along with Doritos in financing too. More

Totally ignored my presence when I visited recently Not my usual experience I recently had while stopping in for a seemingly quick and easy remedy for a button to my sunroof. I was not acknowledged, and Not my usual experience I recently had while stopping in for a seemingly quick and easy remedy for a button to my sunroof. I was not acknowledged, and my car was moved without my permission. Adam, the manger was less than helpful and never identified himself. Definitely not living up to he motto of "The Best or Nothing at All", or maybe they are just living up to the latter. More

Excellent service from sales person: MRr. Celestine Lovence I issued an excellent rating because of the courteous and professional service extended to me and my husband by Mr. Celestine Lovence. He was knowled I issued an excellent rating because of the courteous and professional service extended to me and my husband by Mr. Celestine Lovence. He was knowledgeable but not at all overbearing. It was a pleasure to do business with him. More