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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,978 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,978 reviews

September 06, 2018

Great Experience Darryl Minerve was knowledgeable and had great customer service. I came to the dealer to test drive a car and he was accommodating to my needs. More

by What are we!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Minerve
Sep 11, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2018

Supreme salesmanship Celestine Lovence has excellent sales decorum. I purchased my e400 on my own terms. I was allowed to relax and make a command decision without a desp More

by rachel allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
Sep 11, 2018 -

Mercedes-Benz of Silver Spring responded

Hi Rachel, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2018

Mercedes for Life! The level of service was the best experience I have ever had in any dealership. Mohammad Talayi offered a great sales experience along with personabl More

by mlm350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Talayi
Sep 05, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Take care!

August 29, 2018

The Best Client Adviser Darryl was the BEST car salesman that I have ever came in contact with. There was no pressure or condescending ways as being a woman it can be trying More

by Fearfully4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Minerve
Sep 04, 2018 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

August 28, 2018

Great experience! Excellent buying experience and felt I was treated like a queen. Mr. Lovence went above and beyond to make the purchase experience of my first Mercede More

by tcbqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Fischer , Terrence Abrams
Sep 04, 2018 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! We're glad to hear Celestine delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 27, 2018

End of Search - Excellent Salesman (AJ) This was an excellent buying experience. We had been looking for a used, clean and safe car for my daughter for six months without any luck. We had se More

by JRcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ainul Saruqui (AJ)
Sep 03, 2018 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle, and thank you for the recommendation of our team! If you have any further questions, please give us a call. We're always happy to help!

August 22, 2018

Excellent Service and Great Team! This was an excellent car buying experience delivered by an awesome team! “The best or nothing!” Mercedes Benz of Silver Spring delivers. You should s More

by Sky Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

August 15, 2018

Overall great experience Marcelo was very friendly and efficient. We came in later in the day, and he was ready to go above and beyond answering all our questions, even though More

by Oleg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Via
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2018 -

Mercedes-Benz of Silver Spring responded

Oleg, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 10, 2018

Fun Buying Experience This has been the easiest most informative experience ever!! Mohammed was able to help me find what I wanted and was willing to work with my ever chan More

by MarissaJag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad Talayi
Aug 17, 2018 -

Mercedes-Benz of Silver Spring responded

Marissa, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2018

Mercedes Benz Sport Wagon Hearse It's Hot and you guys are busy...Still thanks for helping report this last hardship to my Geico policy. I have 3 titles in DC and Mercedes Benz is by More

by TheionTemple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Grant
Oct 01, 2018 -

Mercedes-Benz of Silver Spring responded

We are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of Silver Spring. We would like to work towards a resolution, so if you are willing, please reach out to us at (877) 658-3780 to discuss this further.

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