Mercedes-Benz of Silver Spring

Mohammad Was Excellent !!! I am so excited about my recent purchase. The staff was friendly, accommodating and patient throughout the purchase and financing portion. I highly re I am so excited about my recent purchase. The staff was friendly, accommodating and patient throughout the purchase and financing portion. I highly recommend this dealership, and the sales associate Mohammad made our experience worthwhile. Thank you Mohammad for your excellent customer service and hospitality. More

Family Matters My family’s experience working with Rod Durden over several years has been exceptional! My father and sister purchased vehicles from him while he was My family’s experience working with Rod Durden over several years has been exceptional! My father and sister purchased vehicles from him while he was at Toyota. When shopping for another Lexus, I naturally went to none other than Rod. Most recently, my daughter bought her first car at the Mercedes-Benz of Silver Spring. Through each transaction, Rod was very knowledgeable, informative, personable, and professional. Simply put-he’s the best! More

Thorough and Efficient With the help of Mohammed, I was able to get my very first Mercedes Benz GLE AMG. The process was smooth and seamless. I can’t say enough about his With the help of Mohammed, I was able to get my very first Mercedes Benz GLE AMG. The process was smooth and seamless. I can’t say enough about his professionalism and his overall work ethic. Also, my Finance Manager Dorit was very thorough and accommodating my wife and I needs. She was consistent and very reasonable while making a long process like signing car contracts seem short and sweet. I would highly recommend this dealership and Mohammed to anyone in the market for a brand new MB because they know what every consumer needs. More

Service doesn't get any better than this! We been Mercedes Benz owners for more than 20 years. They are the best vehicles on the road. And the best place to buy and service Mercedes is Merce We been Mercedes Benz owners for more than 20 years. They are the best vehicles on the road. And the best place to buy and service Mercedes is Mercedes Benz of Silver Spring. They have been in the community for many, many decades, providing exceptional service at every stage of vehicle ownership. I wouldn't go anywhere else or trust anyone else except the sales and service staff at MB Silver Spring. More

GREAT CUSTOMER SERVICE!!!! I highly recommend Mercedes-Benz of Silver Springs due to the outstanding customer service I received. The service at this dealership certainly exceed I highly recommend Mercedes-Benz of Silver Springs due to the outstanding customer service I received. The service at this dealership certainly exceeded my expectations. In no way were the salesmen pushy and not once did I feel pressured into purchasing my vehicle. I am a customer who traveled from PA to Maryland to purchase my dream car and the Sales Manager, Khalil Nuri, answered or returned each call/email up to the day of my visit. Rob Durden was my salesman when I arrived and he was such a pleasure to work with. He is very knowledgeable about the vehicles, he was able to answer questions my fiancé and I had and offered his advice. When it came down to talk financing, Terry in finance helped finalize my purchase. Since leaving the dealership, Rod has followed up with me multiple times to see how things were with my new car and to see if I had any questions. I’m so happy with my experience with this dealership and even more happy to be in my new Benz! Thank you so much!! More

Celestin Lovence took exceptional care of our needs. Thank y This is the second new car we have purchased through Celestin. We returned because of the excellent service and attention to detail he provides. He is This is the second new car we have purchased through Celestin. We returned because of the excellent service and attention to detail he provides. He is friendly and professional. No a high pressure sales techniques used. He listened to what was important to us and delivered what we wanted. Thanks for a great job! More

BEYOND Outstanding This dealership and their team is amazing ! They were consistent and determined to get me in my first car ! Rod has sold my whole family cars and when This dealership and their team is amazing ! They were consistent and determined to get me in my first car ! Rod has sold my whole family cars and when it was my time he stopped at nothing to make sure I got exactly what I wanted even when it seemed like a needle in a hay stack. With the help of Terry in finances to make sure everything was lined up as soon as I walked in the door to get me on the road in my dream car ! Excellent customer service, will recommend to everyone looking for their new Mercedes Benz ! More

"Fantastic dealership, OUTSTANDING customer service" My experience was outstanding!!! Rod Durden went above and beyond to make sure I considered all options given this was going to be my first new car p My experience was outstanding!!! Rod Durden went above and beyond to make sure I considered all options given this was going to be my first new car purchase. He gave me suggestions and his advice, but was in no way pushy or pressured me. Although I didn't commit to the purchase of my dream car at that time, I will return to this dealership to work with Rod when I am ready to purchase. I would recommend this dealership (Rod in particular) to any of my family or friends looking to purchase a Benz. More

Well Organized and Great Customer Service Rod was very helpful throughout my purchasing process. He was able to get me the certified pre-owned vehicle that I had my eye on with no conflict. He Rod was very helpful throughout my purchasing process. He was able to get me the certified pre-owned vehicle that I had my eye on with no conflict. He gave me the data I wanted about the vehicle, as well as my financing options before meeting with the financial consultant at the dealership. After the purchase, Rod made sure to follow up with me concerning one issue I had with the vehicle and gave me multiple follow ups to ensure that I was in the right hands. I would highly recommend Rod and the team at MB of Silver Spring. More

Best salesman at the Benz Dealership. The gentleman named Celestine Lovence, he helped me purchased that Ml 350 I had been looking for with no pressure whatsoever. He was very knowledg The gentleman named Celestine Lovence, he helped me purchased that Ml 350 I had been looking for with no pressure whatsoever. He was very knowledgeable about the vehicle being sold and the transition with the financing was a breeze. I was very pleased to have made the choice to visit Mercedes Benz of Silver Spring and to have had great satisfaction after being assisted by Mr. Lovence. Mr. Lovence I just wanted to say thank you for making this happen and ( I do love my ride very much ). ML 350. Very Satisfied Customer. Mr. Tony Wells. More