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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,982 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,982 reviews

January 03, 2019

Streamlined Transaction! Ty made this transaction convenient for me and was highly responsive to my requests! He was very pleasant to work with and made my experience memorabl More

by newlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Gould
Jan 08, 2019 -

Mercedes-Benz of Silver Spring responded

Hi, we are very happy to hear that Ty was able to provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Until the next time we meet, take care!

January 01, 2019

Gls450 purchase Ty is a great salesman and would use him on a future purchase. Answered all of our questions and is very easy to work with. More

by Conniegls450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Gould
Jan 08, 2019 -

Mercedes-Benz of Silver Spring responded

We're happy to hear you had such a positive experience with our team! If you ever need anything additional, don't hesitate to reach out! Safe travels!

December 29, 2018

Outstanding Sale! Charlie was very patient and accommodating during and after the sales process. He provided answers to all our questions and followed up to ensure all More

by dwill-109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Mercedes-Benz of Silver Spring responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2018

Excellent Thank you very much for the great service Chirped and Dorit were both outstanding I have a pleasant working relationship and appreciate their hard More

by Alex 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Mercedes-Benz of Silver Spring responded

Alex, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2018

Great Experience at Silver Spring Mercedes Benz They have a great, friendly staff and a nice waiting area. I use the office cubicle when I am there and get a lot of work done. If you have any concer More

by pcamp1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Mercedes-Benz of Silver Spring responded

We are so happy to read such a great review about Mercedes-Benz of Silver Spring! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 27, 2018

Just excellent sales and service overall Very pleased with the service I received from the team at this dealership. The staff is very warm and welcoming. Their prices are very competitive More

by MBowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gonzalez, Terrence Abrams, Bijan Nejadi
Dec 28, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 27, 2018

Very friendly and you can trust Charlie Miller is very friendly and the person you can trust. I highly recommend Charlie Miller to my friends and family members. He has lots of knowl More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2018

Thank the excellent job Mr. Charlie Miller did for me I visited Silver Spring MB and met Mr.Charlie Miller in early Nov 2018. from that time on, Charlie introduced their products carefully via phone call, More

by John Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Mercedes-Benz of Silver Spring responded

John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!

December 27, 2018

Rod Durden-Great guy to deal with Rod helped us buy our new 2019 S560 4matic. From the time of our first greeting to completing the sale, he was professional, courteous and sensitive t More

by bfterp77
Recommend Dealer
Yes
Employees Worked With
Rod Durden
Jan 02, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

December 19, 2018

Superb Service! Rodrecus Durden provided superb customer service and truly made my experience pleasurable. He was informative, honest, patient, professional, and alwa More

by T.Everett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Durden
Dec 20, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!

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