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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,983 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,983 reviews

July 28, 2024

Julian, my sales consultant was the best! Very knowledgeable and professional through out the whole process. I would recommend you go see Julian for your next Mercedes. More

by Rubio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Rubio, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2024

I had a great experience working with Julian at Mercedes-Benz Silver Spring. It was a painless car buying process. More

by B.
Recommend Dealer
Yes
Employees Worked With
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be supportive during your experience here at Mercedes-Benz of Silver Spring. Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2024

It was great working with Chevist. His customer service and experience proved to be invaluable during the whole process. I recommend contacting him if you’re looking for a extremely gr More

by Jermaine-Tyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 20, 2024

Just purchased my second E Class from Chevist and the experience could not have been better. I highly recommend purchasing a vehicle from Mercedes-Benz of Silver Spring and in particular Chevist Mitchel More

by LisaJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jul 22, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 20, 2024

Today (July 20, 2024), we purchased a vehicle from this dealership. We had the pleasure to work with Mr. James McDonald and Mr. Julian Chin. Julian received our call first, and gave us the pertinent inf More

by lepennjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 17, 2024

Julian Chin was my sales representative and made the process of buying my new car go very swiftly. He is very professional and a warm human being at the same time. He is very knowledgeable about the Mer More

by Happy Mercedes Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 15, 2024

I just purchased my 4th CClass. Chevist spent more time explaining its features than the other 3 times combined! Chivist is the best automobie salesman I've ever dealt with--straigh More

by slawtondc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

July 14, 2024

We were impressed with the knowledge and service-oriented mind of Chevist right from the first visit to the dealership. We were also impressed with his respect for the customer and for that he did not try t More

by jf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 12, 2024

Chevist is an exceptional professional. Chevist was extremely helpful throughout the entire purchasing process, from beginning to end! More

by tonya.williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Tonya, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 12, 2024

Julian, my sales consultant was the best! Very knowledgeable and professional through out the whole process. I would recommend you go see Julian for your next Mercedes!!! More

by Frankyj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Sep 15, 2024 -

Frankyj responded

I’m reevaluating my rating of Julian to 2 stars, because of his collaboration with Brad who managed the financial aspects of the deal, when Brad deceived me, with Julian’s knowledge about a $1500 incentive for using Mercedes financing which did not materialize. Brad lied and Julian was present. But somehow can’t recall . Financing is now rated 1 star.

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