Mercedes-Benz of Silver Spring

Exellent costumer service! After going to Mercedez of tysons, chantilly, Bethesda, I decided to call Mercedez of silver spring. From the initial phone conversation to the delive After going to Mercedez of tysons, chantilly, Bethesda, I decided to call Mercedez of silver spring. From the initial phone conversation to the delivery of my vehicle Charlie went above and beyond my expectations. Thank you Charlie for your professionnalism and excellent customer service.. Gus More

Annual maintenance service Everyone in the dealership is courteous. Mike, my service advisor is very thorough in informing me on the status of my vehicle to include discounts. Everyone in the dealership is courteous. Mike, my service advisor is very thorough in informing me on the status of my vehicle to include discounts. More

Exceeded expectations Charlie and Jim went far beyond what was required in making sure I wound up with the correct car. I actually leased a different car, and when I decide Charlie and Jim went far beyond what was required in making sure I wound up with the correct car. I actually leased a different car, and when I decided I had made the wrong choice, they went to bat for mean and solved my problem, leaving me more tha happy. Doubt if this would have happened at many other dealerships. More

Great experiance Charlie was great to work with!! He was not pushy and gave me the time I needed to make a great decision on my purchase. He was very knowable and help Charlie was great to work with!! He was not pushy and gave me the time I needed to make a great decision on my purchase. He was very knowable and helpful. More

Extremely Easy & Super Friendly I came with my dad to buy a c300. Bijan was super friendly, funny and straight forward. Terrence was also great. He even got me a much lower rate. I came with my dad to buy a c300. Bijan was super friendly, funny and straight forward. Terrence was also great. He even got me a much lower rate. Both Bijan and Terrance worked with me and my dad while we dealt with bank issues. I highly recommend this dealership and Bijan / Terrance specifically. More

Purchase of C300 My salesman was Charlie Miller and he was very friendly and helpful. He followed my purchase process very carefully and I will definitely call him aga My salesman was Charlie Miller and he was very friendly and helpful. He followed my purchase process very carefully and I will definitely call him again for my next purchase. More

Excellent experience The customer service given to me from interest to check out was simply AMAZING! The staff were extremely helpful , friendly and invested in providing The customer service given to me from interest to check out was simply AMAZING! The staff were extremely helpful , friendly and invested in providing me with the best vehicle . RAY GOODARZI is an amazing sales expert. He was patient , knowledgeable and went above and beyond in making sure I had a great deal! Merlin was such a delight! Her professionalism was greatly appreciated . She tied together the questions I had about the cars operations with such a pleasant attitude. Terrence was kind enough to go over details regarding finances a million times. They all stayed after hours with no complaints. I’m so thankful for these individual’s feedback and ability to guide me through my first purchase with an incredible package ! This dealership exceeded my expectation by far! More

2019 G550 The team was determined to find me a car and did everything they could to make it happen. Every step of the process was great. I would recommend that The team was determined to find me a car and did everything they could to make it happen. Every step of the process was great. I would recommend that everyone consider buying a car at Silver Spring. More

I love Mercedes Benz of Silver Spring! Mercedes Benz offers the best quality vehicle at the highest standards. Those standards are transferred to every aspect of sales, service and custome Mercedes Benz offers the best quality vehicle at the highest standards. Those standards are transferred to every aspect of sales, service and customer support. I have been fortunate enough to drive Mercedes vehicles for 25 years and it would be impossible to drive anything else. I trust MB of Silver Spring in every aspect of Mercedes ownership. They are the absolute best! More