Mercedes-Benz of Silver Spring

Excellent service!! This was the best car buying experience I’ve ever had. King was a great help. Very professional friendly and kind. I’ve encountered many car salesman This was the best car buying experience I’ve ever had. King was a great help. Very professional friendly and kind. I’ve encountered many car salesman but this experience was by far the best. Thanks to Terrance in finance as well. You guys are the best!! More

Service With A Smile! :-D Thank you to my entire team at Mercedes-Benz of Silver Spring from William Rutherford (Sales Associate) for being patient, nice and not harassing; Ter Thank you to my entire team at Mercedes-Benz of Silver Spring from William Rutherford (Sales Associate) for being patient, nice and not harassing; Terry Abrams (Finance) for being knowledgeable and getting me in and out in a breeze; Joseph Abrams (Concierge) for throughly explaining all of my new SUV features (10 stars for him); and to Keith Nichols from Management, who dealt with my indecisiveness and made it all happen in the end. I appreciate the entire team for making my experience pleasant by being pleasant, courteous and professional. I will definitely be back and recommend this dealership to friends and family. More

Great experience! I was exceptionally satisfied with the experience I had working with James McDonald for the purchase of my new Mercedes. James is a true professional. I was exceptionally satisfied with the experience I had working with James McDonald for the purchase of my new Mercedes. James is a true professional. He is very experienced and knowledgeable. James made the process exceptionally smooth and went beyond to ensure that I was fully satisfied. Thanks to Khalil Nuri and Brad Fischer who also assisted in the process and provided excellent service. They are all great! Without reservation, I highly recommend going to the Silver Spring dealership. More

The absolute best car buying experience possible! I have been contemplating getting a new car for a while now and I did not know where to start as there were a wide variety of dealers to buy from. Mr. I have been contemplating getting a new car for a while now and I did not know where to start as there were a wide variety of dealers to buy from. Mr. Mitchell told me to come in and meet up with him and he will have the right car for me. As soon as I walked into the doors, I knew I was in the right place. The professionalism of Mr. Mitchell was out of this world and I left with my Mercedes later that day confident in a financial arrangement that works for me. If you are looking for a Mercedes to buy, Chevist Mitchell is your guy! You will not be disappointed. More

Great buying experience I purchased a certified pre owned MB today at Mercedes of Silver Spring and was left truly impressed by the entire buying experience . I reside in Pit I purchased a certified pre owned MB today at Mercedes of Silver Spring and was left truly impressed by the entire buying experience . I reside in Pittsburgh and chose to buy from MB of Silver Springs because they had the car I wanted at a good price. I will be coming back because the people I dealt with during the process were amazing. The salesman I dealt with ,King Lenoire , was fantastic . He was extremely honest, knowledgeable, professional and patient . I have purchased 8 Mercedes vehicles over the past 15 years and King was the with out a doubt the best I have ever dealt with. He was not pushy at all and genuinely seemed more interested in making sure I got the right car for me than he was in just making a sale. An absolute gem of a guy. The pre owned sales manger, Carlos Aria, was integral in the process and very helpful. I selected the car online and drove from Pittsburgh with my trade in . Carlos bent over backwards to help get the deal done. He gave me an estimate for my trade in based on the information I provided over the phone and stuck to his word in regards to everything we discussed. I dealt with Dorit and Brad from finance and both were great. Dorit took care of most of the paperwork ahead of time which simplified things greatly on the day I came in to finalize the sale. I strongly recommend MB of Silver Springs More

Chevist Mitchell was great! Our experience at the dealership was great. Having a great sales consultant was what made it better. Our sales consultant was able to work with us to Our experience at the dealership was great. Having a great sales consultant was what made it better. Our sales consultant was able to work with us to make sure we were getting exactly what we wanted. He transferred us over Brad in the process. They both were able to answer all questions and concerns we had. More

Wonderful experience once again. Great! Everything went smooth from as soon as I walked in until I left. Everybody that worked there was extremely nice and curiosity. I'll recommend Great! Everything went smooth from as soon as I walked in until I left. Everybody that worked there was extremely nice and curiosity. I'll recommend family and friends next time. More

Superlative Dealership Mercedes of Silver Spring is superlative in every way. The sales and service staff are the best I have encountered and I have made multiple purchases Mercedes of Silver Spring is superlative in every way. The sales and service staff are the best I have encountered and I have made multiple purchases over the years. Len Logue is an extraordinary sales professional and I have relied on his expertise in the purchase and leasing of all of our cars for the past decade. On my last visit to the dealership, Merlin Auses enthusiastically and patiently helped to introduce me to all of the features of my new car, and Brad Fischer made the process of arranging my financing an easy and quick one. I highly recommend this dealership to all who are contemplating the purchase or lease of a Mercedes Benz. They are the best! More

Exactly as Advertised, Knowledgeable, Quick & Easy! As a busy professional, I did not have much time for car shopping. I reviewed the inventory and narrowed down the cars that I was interested in using As a busy professional, I did not have much time for car shopping. I reviewed the inventory and narrowed down the cars that I was interested in using my credit union and Mercedes Benz of Silver Spring’s website. I submitted a request for information via the dealership’s website and was contacted by Sales and Leasing Consultant Chevist Mitchell. Chevist was very friendly, professional and accommodating and even adjusted his work schedule to accommodate our availability. We made an appointment and when I arrived at the dealership Chevist had the cars that I expressed interest in waiting for me to test drive. I was very impressed with how knowledgeable Chevist was about all the features of the cars. He took the time to explain and demonstrate every feature of the cars before I got behind the wheel to test drive. I found everything including the price to be exactly as shown online, and exactly as discussed by phone and my USAA True Car discount was credited to the price ... NO Bait and Switch!!!! We were also warmly greeted by the Pre-Owned Sales Manager, Carlos Arias, who said they would match the interest rate that our credit union offered. We were not pressured to make a decision that day as we wanted the weekend to firm up our decision about which car to select. On Monday, went back to the dealership where we were warmly greeted by Chevist. We purchased the car and everything was exactly as promised, yes they even matched my credit union’s interest rate. We also had a great experience with the Finance Manager, Dorit Figueroa. Chevist ensured that we were well informed and the entire process was accommodating, straight-forward, quick, easy and most of all No Car Dealership tricks, pressure and No Bait and Switch. Receive the best professional customer service at a car dealership ever...Go see Sales and Leasing Consultant Mr. Chevist Mitchell at Mercedes-Benz of Silver Spring!! More

Fantastic Service by Joseph Robinson Mr. Robinson was very courteous and patient with me. He showed me how the many functions of my new car worked. He activated my cell phone and explai Mr. Robinson was very courteous and patient with me. He showed me how the many functions of my new car worked. He activated my cell phone and explained many of the new features of my car. After a session with Mr. Robinson I felt comfortable and at ease driving my new car. He is top notch. More