Mercedes-Benz of Silver Spring

I recently purchased a CPO Mercedes -Benz! In doing so, I had an excellent car buying experience from start to finish. My salesman, Julian Chin was professional, knowledgeable and patient and In doing so, I had an excellent car buying experience from start to finish. My salesman, Julian Chin was professional, knowledgeable and patient and made the entire process smooth and stress-free! The finance manager, May followed up with exceptional care, making sure every detail was explained clearly! I would absolutely recommend this dealership and team to anyone looking for a great buying experience. More

Julian Chin was great and took care of me from start to finish! No hassle or games, come see Julian! finish! No hassle or games, come see Julian! More

Edward was phenomenal and gave my mother the absolute car of her dreams. I am extremely satisfied with the services he has provided us. of her dreams. I am extremely satisfied with the services he has provided us. More

Love my salesman and his professional service. He found the best car for me. Very patient and took time to explain the difference in cars and service He found the best car for me. Very patient and took time to explain the difference in cars and service More

Quiero expresar mi más sincero agradecimiento al Sr. Carlos Arias y a Cliff Frazier por hacer de la compra de mi primer carro de lujo una experiencia verdaderamente inolvidable. Desde el primer momen Carlos Arias y a Cliff Frazier por hacer de la compra de mi primer carro de lujo una experiencia verdaderamente inolvidable. Desde el primer momento recibí un trato excepcional, profesional y, sobre todo, muy humano. Me hicieron sentir en confianza, estuvieron atentos a cada detalle y se tomaron el tiempo necesario para responder todas mis preguntas y asegurarse de que estuviera completamente satisfecho con mi decisión. Comprar mi primer vehículo de lujo era un momento muy especial para mí, y gracias a Carlos y Cliff se convirtió en una experiencia aún más especial. Se nota cuando uno está tratando con personas que realmente valoran a sus clientes y se preocupan por brindar un servicio de primera clase. Recomiendo al 100% a Carlos Arias y a Cliff Frazier. Si están buscando comprar un vehículo y quieren recibir un servicio profesional, transparente y de excelencia, definitivamente les recomiendo visitarlos. ¡Gracias Carlos y Cliff por hacer realidad este sueño y por una experiencia de compra de primer nivel! More

Our salesman Lovence Celestine was Simply Amazing! His willingness to assist us with the process of selecting and purchasing our car was Incredible! His knowledge of the car was Exceptional! His profe His willingness to assist us with the process of selecting and purchasing our car was Incredible! His knowledge of the car was Exceptional! His professionalism and patience throughout the process was Extraordinary! Because of Lovence, and the service he provided my husband and I were comfortable and excited about purchasing our car! Thanks again Lovence! More

We bought our first Mercedes-Benz from Cleestine Lovence 6 year ago and we returned to trade in our first Mercedes-Benz for our second Mercedes-Benz. We did that because of Lovence. The treatment we got b 6 year ago and we returned to trade in our first Mercedes-Benz for our second Mercedes-Benz. We did that because of Lovence. The treatment we got by him the first time really made an impression on us so we came back and had an even better experience. So do me a favor and if your in the market for a Mercedes-Benz please don't hesitate to come down and ask for Mr. Celestine Lovence. You will be very happy you did. J. Searles More

Bought a new G63 from Julian Chin. Love the car. Loved the process. We knew what kind of car we wanted going in. Julian made it easy finding that car and getting the price we wanted. O Love the car. Loved the process. We knew what kind of car we wanted going in. Julian made it easy finding that car and getting the price we wanted. On top of that, the entire process took a total of two days. More

My salesman Edward Moore is great! I had done a lot of research, looked at other brands and walked into the dealership knowing I wanted a certified pre owned. He provided information t I had done a lot of research, looked at other brands and walked into the dealership knowing I wanted a certified pre owned. He provided information that convinced me to buy new vehicle and that Mercedes was the brand to buy! I couldn’t be happier!! My husband is also happy with the vehicle! More

I recently purchased a Lexus LX 570, and Charlie Miller was my salesperson throughout the process. Charlie was incredibly kind, professional, and easy to work with from start to finish. He took the time to was my salesperson throughout the process. Charlie was incredibly kind, professional, and easy to work with from start to finish. He took the time to answer all my questions, made sure I was comfortable with every step, and never made me feel pressured. His friendly attitude and excellent customer service made the entire car-buying experience smooth and enjoyable. I am very happy with my purchase and truly appreciate all of Charlie's help. If you're looking for someone who is honest, knowledgeable, and genuinely cares about his customers, I highly recommend Charlie Miller. Thank you, Charlie! 🚙⭐ More