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Mercedes-Benz of Silver Spring
Silver Spring, MD
2,104 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,104 reviews
October 27, 2025
Edward Moore made YET ANOTHER customer interaction meaningful and MEMORABLE! The sale would not have been made without his knowledge of both the product and the financing options available through Me meaningful and MEMORABLE! The sale would not have been made without his knowledge of both the product and the financing options available through Mercedes Benz! More
by usna1999.rlw
October 26, 2025
Lovence is the real deal. I was looking for a specific car that they had in stock. Lovence was the first person in the dealership and responded to my online inquiry right awa I was looking for a specific car that they had in stock. Lovence was the first person in the dealership and responded to my online inquiry right away, which is why the car is now in my driveway. Fun, hardworking, clear communicator, and zero games. I am in sales myself and always find the car-buying process annoying, but not here. Numbers were fair (win-win deal), leadership, specifically Carlos Arias was also fair and wanted to make the deal work, and Lovence delivered on every promise. I drove 3.5 hours on TRUST, and they never once went back on their word. THANK YOU! More
by scotts
October 18, 2025
Always exceptional service from Edward Moore! He consistently goes above and beyond, and I’m incredibly thankful for his dedication. Professional, courteous, and with hospitality that’s truly unm He consistently goes above and beyond, and I’m incredibly thankful for his dedication. Professional, courteous, and with hospitality that’s truly unmatched — Edward sets the standard. Honorable mention to Brad as well — you helped make it all happen. I'm proud to still be part of the Mercedes family. See you again soon! More
by Starbucks
October 11, 2025
Excellent Customer Service. Very friendly, positive , and kind staff members.I highly recommend this place. Very friendly, positive , and kind staff members.I highly recommend this place. More
by asrebebabate845
October 08, 2025
Mr Chevist was so helpful, especially as first time Mercedes users. He took time to explain details to our understanding. He even offered to give us help whenever we’re in need at the Mercedes Benz bra Mercedes users. He took time to explain details to our understanding. He even offered to give us help whenever we’re in need at the Mercedes Benz branch at Silver Spring. More
by nsuforlinda
October 07, 2025
It was very professional, friendly, courteous and clean. It has a wide variety of cars to chose from It has a wide variety of cars to chose from More
by Derront
October 04, 2025
Direct and to the point. Everyone is professional and courteous from the greeting to the closing. Everyone is professional and courteous from the greeting to the closing. More
by Bmack
October 03, 2025
Promptly greeted with a smile when we entered the showroom. Hospitality was pleasant and calm atmosphere. showroom. Hospitality was pleasant and calm atmosphere. More
by Jallen
Employees Worked With
September 26, 2025
I had an amazing experience today. Cliff was an amazing sales man and his customer service is 10/10. I will definitely recommend him. Cliff was an amazing sales man and his customer service is 10/10. I will definitely recommend him. More
by Simonettekargbo
