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Mercedes-Benz of Silver Spring
Silver Spring, MD
2,122 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,122 reviews
November 26, 2025
Edward is patient and works with the customer well. Contact him and he will provide a great experience. Contact him and he will provide a great experience. More
by Lim.nicolet
Employees Worked With
November 25, 2025
EXCELLENT TEAM, THANK YOU, VERY PLEASED WITH THE ENTIRE PROCESS. I WILL RETURN AGAIN, THANKS PROCESS. I WILL RETURN AGAIN, THANKS More
by Rugo
November 21, 2025
Mr. Mitchell was very helpful and willing to help in any way fashion. He was in full detail about the car inside out showing us how to operate it! He still needs to show us more soon. ( smile ) way fashion. He was in full detail about the car inside out showing us how to operate it! He still needs to show us more soon. ( smile ) More
by danna_trotter2552
Employees Worked With
November 21, 2025
Overall I really liked exceptional services in Briggs Cheney dealership. My sales Associate Edward Moore’s knowledge, of the product, customer service, out of the way help & kindness I really appre Cheney dealership. My sales Associate Edward Moore’s knowledge, of the product, customer service, out of the way help & kindness I really appreciated. Once again Thank you so much. More
by ashavennessa
November 17, 2025
Edward was extremely patient with us and knowledgeable as we were looking for a new car. we were looking for a new car. More
by aheller516
November 15, 2025
Our experience with Julian was so warm and stressless he made the experience memorable and never for one minute did we feel pressured. We felt as if our best interest was at the heart of every encounter. made the experience memorable and never for one minute did we feel pressured. We felt as if our best interest was at the heart of every encounter. More
by Elekwachi
Employees Worked With
November 14, 2025
Julian was dedicated to helping me find the right car! Appreciate the teamwork between Julian and May Shyne if you need a car let them do the hard work for ya! Appreciate the teamwork between Julian and May Shyne if you need a car let them do the hard work for ya! More
by cynthiasegovia
Employees Worked With
November 13, 2025
Without hesitation, we just purchased our third vehicle from the dealership. Our experience with the sales team is always pleasant and professional and keeps us coming back. Julian Chin and Brad Fischer we from the dealership. Our experience with the sales team is always pleasant and professional and keeps us coming back. Julian Chin and Brad Fischer were great to work with, taking time to explain both the vehicle and financial terms clearly. When needed, we've found the service department to be equally efficient. The whole experience is definitely five stars! More
by Kathy G
November 10, 2025
Excellent Dealership! Our consultant, Julian Chin was a pleasure to work with. He was knowledgeable, professional, responsive and a super nice guy to work with. Everyone w Our consultant, Julian Chin was a pleasure to work with. He was knowledgeable, professional, responsive and a super nice guy to work with. Everyone we interacted with at the dealership were all friendly and helpful. Overall, a true 5-star experience. More
by hopkins.mike63
November 10, 2025
Sales team was very attentive from start to finish. Cliff was a joy to work with and explained everything thoroughly. It’s always nice to meet a Maryland native! Cliff was a joy to work with and explained everything thoroughly. It’s always nice to meet a Maryland native! More
by Nealiums19
