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Mercedes-Benz of Silver Spring

Silver Spring, MD

Overview
Employees
Reviews
Vehicles
4.9
1,929 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,929 reviews

November 20, 2024

We had a very positive & pleasant purchasing experience at Mercedes Benz of Silver Spring & recommend them highly! The Manager Carlos, our Salesperson Xingjian (Bill) Qin & Brad in Finance were all extreme More

by Wendy Jensen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xingjian(Bill) Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 17, 2024

I like the fact Bill greeted us as soon as we arrived. Staff was very professional. More

by hclifford7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xingjian(Bill) Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Nov 21, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 14, 2024

Very pleasant with service and dealer to help us get new car. Nice greater and warm atmosphere in here. That’s all I want say More

by jenna.hoang123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 14, 2024

Wonderful experience. It's a great place to purchase a car from. Great location! Best dealership in the region. More

by Diaspora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Papa Sene
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

Julian was very helpful and a great sales person! He’s also very knowledgeable and he got me a great deal for my car so I strongly recommend him! More

by Hameed2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We want all our customers to feel this way when leaving our dealership!

November 12, 2024

Cliff Frazier is courteous, responsive, and supported the deal comprehensively. I'd buy from Cliff again ! Very professionally staffed and operated dealership. More

by buckbinder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 10, 2024

Cliff was great to work with. He answered all my questions, gave me a tutorial on the car and did not pressure me to buy anything. He sold me this car in 45 minutes. Happy custome More

by Wotorsonj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

November 10, 2024

Julian Chin was my sales associate great and very accommodating. Great experience! Use Julian for any car buying needs! More

by Hewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

November 06, 2024

My experience was seamless from sales to financing. Cliff has been incredibly helpful throughout the entire process. I highly recommend the dealership to family and friends. More

by Anton Porter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Anton, we are very happy we could provide you with a positive experience! Our team is available should you require any extra help.

November 03, 2024

Chevist my Sales Consultant was excellent. He is a true professional and made what could have been a stressful and complicated experience a good experience. Cannot say enough about how awesome More

by JJIII
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe my Service Representative is Scott and he deserves 5 stars
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Nov 05, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Nov 06, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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