Mercedes-Benz of Silver Spring

I have consistently been wowed by my experiences at Silver Spring Mercedes. Yesterday was no different. Chevist Mitchell took exceptionally good care of me. He helped me make my own decision while brin Silver Spring Mercedes. Yesterday was no different. Chevist Mitchell took exceptionally good care of me. He helped me make my own decision while bringing both patient and professional and, let me not forget, exceptionally warm and personable! More

Chevist provided excellent customer support for the purchase of our GLE 350. We were happy to receive our vehicle sooner than the scheduled timeline. We appreciate his patience and professionalism in purchase of our GLE 350. We were happy to receive our vehicle sooner than the scheduled timeline. We appreciate his patience and professionalism in making the process easy, Thank you for making this a positive experience. Will recommend friends and family. More

My experience was great , the customer service was great. Once I made my decision the process was quick and easy. Cliff Frazier was great . Thank you Once I made my decision the process was quick and easy. Cliff Frazier was great . Thank you More

Easy to work with! The dealer had extensive hours, as we were able to go on a Sunday and again on a weekday evening. I was greeted immediately upon walking in. There The dealer had extensive hours, as we were able to go on a Sunday and again on a weekday evening. I was greeted immediately upon walking in. There were zero high pressure sales tactics by either the sales staff or financial people. I was able to look at and discuss the cars I was interested in, and Chevist was knowledgable and helpful every step of the way. All of my questions were answered. This was by far the easiest car purchase I've ever had, and I left with exactly what I wanted! More

This was a pleasant experience. No nonsense and straight to the point. Enjoying my car. No nonsense and straight to the point. Enjoying my car. More

The service was superior from the moment I made a call about my desire to get a car. Marcelo was the lucky one who got my call. Between me and my boyfriend we had a lot of maybes and wants. Marcelo hit th about my desire to get a car. Marcelo was the lucky one who got my call. Between me and my boyfriend we had a lot of maybes and wants. Marcelo hit them all. Not to mention my absolute adoration of my Mercedes. It drives amazingly and has all I could ask for. My boyfriend specifically likes the coffee and how responsive Marcelo was even two weeks late! Lol More

Marcello was awesome! He worked to get us our best offer and after the car was bought, he has given us best in class customer service. He worked to get us our best offer and after the car was bought, he has given us best in class customer service. More

Over all great customer service from the top to bottom. Made an appointment and received call back immediately. Came in for my appointment and drive home in a nice lovely C-300. Made an appointment and received call back immediately. Came in for my appointment and drive home in a nice lovely C-300. More

I appreciate the guidance, patience, and knowledge received from my sales representative. The dealership is clean, friendly, and an all-around pleasant environment. Chevist Mitchell is supportive and received from my sales representative. The dealership is clean, friendly, and an all-around pleasant environment. Chevist Mitchell is supportive and knowledgeable, and I benefited from working with him on this transaction. More