Mercedes-Benz of Seattle

SMART service I had my Smart serviced here at Mercedes Seattle, customer service is awesome and I like how the shuttle can drop off and pick you up which is really I had my Smart serviced here at Mercedes Seattle, customer service is awesome and I like how the shuttle can drop off and pick you up which is really convenient for customers. More

Excellent Service!! Highly recommend the service department. Setting up appointment was easy and they quickly found a time for me. Arby assisted with the check in and giv Highly recommend the service department. Setting up appointment was easy and they quickly found a time for me. Arby assisted with the check in and giving me information about the service. He even took time to show me where I could wait, excellent customer service, much appreciated. More

Good Service Emily Balan helped me a lot in trading in my GL350 for a ML400. I didn't like the deal we agreed to, but am pleased with my replacement vehicle. The r Emily Balan helped me a lot in trading in my GL350 for a ML400. I didn't like the deal we agreed to, but am pleased with my replacement vehicle. The rest of the staff, namely the sales manager (whose name I don't recall) and the finance manager (Blanca) were first rate. More

Professional and pleasant place I bought 3 cars from Mercedes of Seattle. One reason is that I just like to come back to this place. It's low-key, cool place with great customer serv I bought 3 cars from Mercedes of Seattle. One reason is that I just like to come back to this place. It's low-key, cool place with great customer service and no dealership pressure. They have great cars in show room that I always spend some time sitting in and figuring out things :) Last time, I was leasing 2 cars simultaneously, for myself and my wife. Out salesperson, Josia Evans, was awesome. He was pleasant and knowledgable, and was part of the reason why we canceled out appointment with another dealership after test drives with him. He also followed up on in the days after and overall left a great impression of no-push salesperson who disarms with the right connection. I also want to mention Sales Manager Chris Schniegenberg, who of course sold us the cars for profit, but did it with class and finesse that made us feel good about the deal. Nicely done, Chris! I would absolutely go to the MB of Seattle any time I need a car. We got out business MB Metris from them , and then 2 sedans. We are now all-MB household, in most part thanks to the family-like atmosphere that folks at MB of Seattle foster. Go there, you will be glad you did :) More

Annual maintenance Mercedes of Seattle service is the only place I take my car. They do such an amazing job, are very thorough, return your car spotlessly clean. One thi Mercedes of Seattle service is the only place I take my car. They do such an amazing job, are very thorough, return your car spotlessly clean. One thing I really like is that they go over all potential charges with you before they start the work, so you know exactly how much you will be paying. And you can choose to have all it part of each item. All their staff are super nice and helpful. Highly recommend!!! My Service Tech is Brian, who is great, but all Service staff are top notch! More

excellent work Emi, embodied the Mercedes Benz pkedge of excellence. From the first phone call to the delivery. It was a pleasure speaking to this man not only perta Emi, embodied the Mercedes Benz pkedge of excellence. From the first phone call to the delivery. It was a pleasure speaking to this man not only pertaining to the sale but also about his world view and life experiences. More

Friendly and Informative. Stori Haug, my service advisor, has helped keep my car in top shape and appropriately serviced by modifying the services to make sense for a five year Stori Haug, my service advisor, has helped keep my car in top shape and appropriately serviced by modifying the services to make sense for a five year old car with less than 5000 miles. Always friendly even when the service department seems very busy and hectic, Stori will be the reason we continue to get this car serviced at Mercedes-Benz of Seattle. More

Awesome service. Great greeting. I was so disappointed with the old Barrior now AutoNation that I needed a new great experience. Found it! Good price friendly service writers and qui I was so disappointed with the old Barrior now AutoNation that I needed a new great experience. Found it! Good price friendly service writers and quick turnaround More

Exceptional Service Advisor Stori Haug makes my MB owner experience more than just owning an automobile. She is THE BEST !! Her attention to detail is much appreciated. Give h Stori Haug makes my MB owner experience more than just owning an automobile. She is THE BEST !! Her attention to detail is much appreciated. Give her a raise !!! More

a replacement carpet was installed over my rear engine. I have a very minor problem which must have happen due to the carpet replacement. When I start the engine while it is warm all is ok. When I start th I have a very minor problem which must have happen due to the carpet replacement. When I start the engine while it is warm all is ok. When I start the engine after it has been sitting for a few hours (engine is cold) the engine makes a lot of noise for about 20 seconds then it quiets down and all is ok. This isn't something I'm losing any sleep over but I'm curious what your tech might have done to cause this? I have had this Smart car since 2008 and I never have heard such a loud noise after starting the engine until your tech replaced the carpet. Any thoughts on this seemingly temperature related problem? I'm assuming there is no danger occurring with the engine. The tech probably would want to be informed about this. I'd like to hear what the tech has to say about this. Thank you William Stauffer More