Mercedes-Benz of Seattle

Helpful, courteous, and excellent service Extremely helpful in insuring a "loaner" was available due to distance and personal situation and work was excellent as always. Have tried alternative Extremely helpful in insuring a "loaner" was available due to distance and personal situation and work was excellent as always. Have tried alternatives but always return as others don't measure. More

smart car recall well done My wife's smart car recall was scheduled in a timely fashion. The job was done quickly. The car was clean as new when I got it back. All the servic My wife's smart car recall was scheduled in a timely fashion. The job was done quickly. The car was clean as new when I got it back. All the service folks I dealt with were very professional More

Recall Experience The dealership service department is always friendly and efficient. My car is serviced and returned to me in a minimum amount of time. Great dealersh The dealership service department is always friendly and efficient. My car is serviced and returned to me in a minimum amount of time. Great dealership More

An Awesome Experience This purchase was my sixth Mercedes since 2008. George Keys, went above and beyond to make this experience exceed my expectations and he now holds th This purchase was my sixth Mercedes since 2008. George Keys, went above and beyond to make this experience exceed my expectations and he now holds the record, in my book for quick and efficient service. All I can say is "awesome experience". More

Best place to buy a sprinter I have purchased nearly a dozen Sprinter vans over the last 4 years. I have purchased them from 4 different dealerships. Keith is the one reason I k I have purchased nearly a dozen Sprinter vans over the last 4 years. I have purchased them from 4 different dealerships. Keith is the one reason I keep coming back to Mercedes Benz of Seattle. He is knowledgeable and takes the time to make sure you are getting the build that makes most sense for your needs. It’s always a pleasure doing business with Keith and the team at Mercedes Benz of Seattle. More

Excellent customer service This dealer has excellent customer service on the quality of service performed on your vehicle and the personal attention given to the customer by sup This dealer has excellent customer service on the quality of service performed on your vehicle and the personal attention given to the customer by supplying shuttles to shopping or meals areas while your vehicle is in work. More

Excellent service. Above and beyond. Emi was knowledgeable, patient, and very accommodating to my difficult schedule. Emi went above and beyond during delivery as well, meeting me at the Emi was knowledgeable, patient, and very accommodating to my difficult schedule. Emi went above and beyond during delivery as well, meeting me at the airport and taking me to the dealership for pick up. Great follow up and helpful with post delivery questions. More

Just Fantastic We realized just how far out of date our trade in SUV. The new technology is just fantastic. Why did we wait so long to get a replacement vehicle? We realized just how far out of date our trade in SUV. The new technology is just fantastic. Why did we wait so long to get a replacement vehicle? More

Great people and made us feel comfortable. They have great customer service. But kind of disappointed that they didn’t tell us the broken vanity mirror on the passenger side. I just happened to They have great customer service. But kind of disappointed that they didn’t tell us the broken vanity mirror on the passenger side. I just happened to check it on our way home with the car. More

Issue not fixed Mercedes is blaming Airstream, Airstream blames mercedes, neither is taking action or responsibility for the failures on the blind spot detection syst Mercedes is blaming Airstream, Airstream blames mercedes, neither is taking action or responsibility for the failures on the blind spot detection system. I'm definetly NOT satisfied. AND, Mercedes broke the key loop on my key. Even more frustrating. More