Mercedes-Benz of Seattle

Seamless. Fixed everything I asked for at below the estimated price. Finished when they said they would. Car now runs like dream. Fast, Friendly, Perfect, Fixed everything I asked for at below the estimated price. Finished when they said they would. Car now runs like dream. Fast, Friendly, Perfect, Knowledgeable service. More

Tire pressure issue While driving to work, all four tire pressure warning lights came on. I work near the dealership so I drove in. I was greeted immediately and quizzed While driving to work, all four tire pressure warning lights came on. I work near the dealership so I drove in. I was greeted immediately and quizzed about the problem. I was offered a cup of coffee while the car was taken to the shop. In less than ten minutes I was on my way, problem solved More

Honest and excellent service. I went for a service A and wanted to change some bulbs that were out on my E350. I only drive about 4000 miles/year. Liz did not overall upcoming main I went for a service A and wanted to change some bulbs that were out on my E350. I only drive about 4000 miles/year. Liz did not overall upcoming maintenance as it could wait. Dealership provided drop off and pickup service as well. More

Excellent staff and great service experience Mercedes of Seattle staff is great in customer service, from getting an appointment that works for your schedule, if applicable booking a loaner if jo Mercedes of Seattle staff is great in customer service, from getting an appointment that works for your schedule, if applicable booking a loaner if job needs longer work is very easy. My service advisor Brian is awesome, very timely follow-ups on status or repair/service. And gives genuine advice on what may or may not need a change as part of given service. More

Great experience It was a great experience. Michael was professional and helpful. We settled on a price within a hour or so. All the other services are great as well. It was a great experience. Michael was professional and helpful. We settled on a price within a hour or so. All the other services are great as well. More

Purchase i Recently purchased 2 vehicles from Anetha at Mercedes of Seattle and her expertise and customer service is impeccable. We have bought numerous vehic i Recently purchased 2 vehicles from Anetha at Mercedes of Seattle and her expertise and customer service is impeccable. We have bought numerous vehicles from the Seattle store and would recommend to anyone to go there and use Anetha. More

Service on transmission mount I trust this dealership and the workers who provide service on my vehicle. I’ve been going to this dealer when it was Phil Smart’s. John Glover is ver I trust this dealership and the workers who provide service on my vehicle. I’ve been going to this dealer when it was Phil Smart’s. John Glover is very friendly and conscientious. He has been my technician for many years and I appreciate his professionalism. He is easy to talk to and very knowledgeable of his job. He takes extra time to explain what is being done on my vehicle. More

Repair, complex issue Service tech, Brian Nelson, excellent again! Brian listens, communicates between mechanic /customer. Loaner interior not detailed, last customer's pa Service tech, Brian Nelson, excellent again! Brian listens, communicates between mechanic /customer. Loaner interior not detailed, last customer's paperwork left behind with personal info. More

Purchase of vehicle Anetha was awesome as usual we have bought multiple cars from her and she have very great attention to detail. I would highly recommend Seattle Merced Anetha was awesome as usual we have bought multiple cars from her and she have very great attention to detail. I would highly recommend Seattle Mercedes as well as Anetha More

Recall repair Very efficient and courteous service. Everything went extremely well. I was driven home immediately after dropping off my vehicle and it was ready in Very efficient and courteous service. Everything went extremely well. I was driven home immediately after dropping off my vehicle and it was ready in a few hours. Liz was great. Thanks. More