Mercedes-Benz of Seattle

Always a great experience Bill Bellecourt always ensures our experience is perfect. Service is always timely and thorough. We are happy to highly recommend this service depar Bill Bellecourt always ensures our experience is perfect. Service is always timely and thorough. We are happy to highly recommend this service department. they know what they are doing. More

Amazing place This is the best dealership I’ve ever been to the staffs are nice and helpful but I’ve to specially thank this amazing Guys Jesse, Keith, Words can ex This is the best dealership I’ve ever been to the staffs are nice and helpful but I’ve to specially thank this amazing Guys Jesse, Keith, Words can express how I was so happy dealing with this gentlemen’s but MB of Seattle you guys are 5 star More

Convenient I took my car to the Service Department for a recall notice. I got the appointment time and day that I needed and the car was done at precisely the t I took my car to the Service Department for a recall notice. I got the appointment time and day that I needed and the car was done at precisely the time that I was promised. More

Timely, knowledgeable, friendly and professional Samantha and Bright have always been most helpful and are professional, friendly, and thorough. The pricing for a basic reset of the air bag message Samantha and Bright have always been most helpful and are professional, friendly, and thorough. The pricing for a basic reset of the air bag message was excessive at $125.00. More

Excellent We were treated extremely well throughout the whole experience from the sales department to the Fiance Dept to delivery. I would definitely buy again We were treated extremely well throughout the whole experience from the sales department to the Fiance Dept to delivery. I would definitely buy again from there. More

Recommend I recommend this dealership to others. The staff is friendly and knowledgeable. They were accommodating to my needs and followed up at every opportuni I recommend this dealership to others. The staff is friendly and knowledgeable. They were accommodating to my needs and followed up at every opportunity they could. More

Updated: Resolved some of the issues. Update: Michael from sales tried to make amends. Experience was good during last visit. Purchased a used car almost brand new, 2800 miles.. 1. Sales Update: Michael from sales tried to make amends. Experience was good during last visit. Purchased a used car almost brand new, 2800 miles.. 1. Sales deal completed in night, did not observe a rock chip in glass since car was cleaned after the payment was made. Loaner vehicle. Asked about about this aspect of vehicle history (what was it used for) and this was not disclosed. Did see car fax. Vehicle did not look detailed when I purchased. 2. Salesman did not fill air in tyre and had to fill it myself after purchase. 3. Informed dealer about rock chip and pair chip, 3 days within purchase. 4. Salesperson forgot about paint chip during rock chip service and asked to make another long trip. Very unhappy. Bad service and happy with repair done on rock chip. Reporting to bbb and will be reviewing on yelp soon. More

Such a pleasant experience We checked out a couple of dealers before ending up here, and wow, what a difference. We met with Josia Evans, who really made test driving and buying We checked out a couple of dealers before ending up here, and wow, what a difference. We met with Josia Evans, who really made test driving and buying a car such an enjoyable and fun experience. We were very grateful of Josia's help, and everyone here was also very friendly. Such a great team of people! More

Stori was awesome! The only reason why I'm not giving 5 stars is due to the rude courtesy driver. He was an older African/American man. He was not pleasant while he wa The only reason why I'm not giving 5 stars is due to the rude courtesy driver. He was an older African/American man. He was not pleasant while he was dropping me off in the morning, he started to drive when my door wasn't even shut, no greeting and not friendly. When he picked me up that afternoon he was even worse. My pick up time was scheduled for 4pm. He called me 3:45pm asking if Cherry St was right after Yesler, I told him it two blocks away. He argued that it wasn't, and just said fine and hung up. He then called me about 5mins later saying that he was outside. I told him that I would be out asap. He replied "yeah" and hung up. When I got in the car about 3:52pm the first thing he started to mumble that if off work at 4pm. And then started to talk about where Yesler street was, at that point I had not intention of speaking to him further. I said nothing. As we were arriving to the dealership, the driver got a call from a "friend" asking if his shift was over and etc etc. He stopped the car and i walked out. "Have a nice day" might have been appropriate. On the other hard, Stori who assisted me was FANTASTIC! She was very polite, friendly and informative. She provided the service that you would expect from a Mercedes service dept. Thank you Stori! I too am in a business where i manage a large group of people and know that it isn't easy to More

Easy and efficient I take my vehicle to MB of Seattle for regularly scheduled services and they are always fast, efficient, and pleasant. Will continue using their serv I take my vehicle to MB of Seattle for regularly scheduled services and they are always fast, efficient, and pleasant. Will continue using their services going forward without hesitation. More