Mercedes-Benz of Seattle

Customer Oriented Stori is the go-to person when servicing your Mercedes. She is upbeat, knowledgeable, efficient and, most of all, understands whatever problem you pr Stori is the go-to person when servicing your Mercedes. She is upbeat, knowledgeable, efficient and, most of all, understands whatever problem you present. There is a definite feeling of being in good hands when visiting this dealership. More

Awesome Service MBS never disappoints and always does a great job of service, customer care. Their staff is amazing and special mention to Stori who is amazing at her MBS never disappoints and always does a great job of service, customer care. Their staff is amazing and special mention to Stori who is amazing at her job. More

Samantha excellent service This dealer deserves more than 5 stars. Samantha in service is very efficient and my car was washed and vacuumed after work on my vehicle was complete This dealer deserves more than 5 stars. Samantha in service is very efficient and my car was washed and vacuumed after work on my vehicle was complete. I recommend this dealership and there services to the Northwest 👍 More

Good follow through We have had many maintenance and repair service visits. One in particular was a source of recurring problems, When I raised attention to the cost an We have had many maintenance and repair service visits. One in particular was a source of recurring problems, When I raised attention to the cost and time associated with the recurring issue, the service management team did the right thing and did a complete re-work at no further cost to us. They made it right and that is important. More

Warrenty and related service As always, the service was friendly, knowledgeable and efficient, worked around my schedule. Bill is a great service advisor, honest, smart, practica As always, the service was friendly, knowledgeable and efficient, worked around my schedule. Bill is a great service advisor, honest, smart, practical and friendly - a great combination. More

Had a great experience We showed up to look at some pre-owned GLC’s and ended up getting a great deal on a 2019. Issac was extremely helpful, not pushy at all and very knowl We showed up to look at some pre-owned GLC’s and ended up getting a great deal on a 2019. Issac was extremely helpful, not pushy at all and very knowledgeable. He gave us options on pre-owned and new and we drove both, and ultimately felt great about the deal we got on a new one. Chris the sales manager and Blanca in finanace were both very helpful and kind as well. Overall it was a pleasant experience and we look forward to a great relationship with Mercedes of Seattle for years to come. More

Great Experience always Any time I need to go have a service on my car, they are helpful,prompt and customer service oriented. I would suggest all of my friends and family to Any time I need to go have a service on my car, they are helpful,prompt and customer service oriented. I would suggest all of my friends and family to buy a vehicle at Seattle Mercedes. More

Great Service Brian Nelson (Service Adviser) - Tops in Customer Service. My (2) MBZ vehicles are always in good hands. Brian always listens to issues and keeps me u Brian Nelson (Service Adviser) - Tops in Customer Service. My (2) MBZ vehicles are always in good hands. Brian always listens to issues and keeps me updated through the process More

Excellent This dealership was superior in every respect from sales to delivery. They have a good inventory to chose from and it was a nice overall experience This dealership was superior in every respect from sales to delivery. They have a good inventory to chose from and it was a nice overall experience More

Extremely friendly and helpful Bob was so efficient while I waited for my service. He followed up with me while I waited and had everything done in a timely matter. Great experience Bob was so efficient while I waited for my service. He followed up with me while I waited and had everything done in a timely matter. Great experience! More