Mercedes-Benz of Seattle

Excellent customer service I’ve been having my 2006 SLK 55 serviced at Mercedes Benz of Seattle for several years. It’s a bit of a drive for me but worth it. I recommend especia I’ve been having my 2006 SLK 55 serviced at Mercedes Benz of Seattle for several years. It’s a bit of a drive for me but worth it. I recommend especially, my Service Rep, Stori Haug. She is always attentive and provides excellent service. More

Excellent Service Brought the other car in for service and it was excellent, as always. Stori is well versed in taking care of these cars and addresses everything clea Brought the other car in for service and it was excellent, as always. Stori is well versed in taking care of these cars and addresses everything clearly and honestly. She is customer focused and takes great pride in her work - my household is very appreciative! More

Friendly but poor follow up on rental car request Great customer service from the start.... except i requested a loaner car while my car was having 1800 worth of work done to it. No one ever got back Great customer service from the start.... except i requested a loaner car while my car was having 1800 worth of work done to it. No one ever got back to me on that so I had to find my own rental car . Since I didn’t buy the car there I think that is why they didn’t offer that service More

Just a service Only reason I bring my car to Mercedes Benz of Seattle is cause Brian Nelson. He the only person I trust with my car! I’ve been bringing my car to Only reason I bring my car to Mercedes Benz of Seattle is cause Brian Nelson. He the only person I trust with my car! I’ve been bringing my car to Brian Nelson about four years now And never had problems with it ! I’m always highly satisfied with the services thanks Brian ! More

Quick and professional Just brought my car in for 40K service. Called only the day before and they took me promptly. Was handled as promised and actually came in a few dolla Just brought my car in for 40K service. Called only the day before and they took me promptly. Was handled as promised and actually came in a few dollars less than estimate. Car was washed on return. They offered two way ride More

Efficient and fair. Great product knowledge is a must. After that, honesty and fair dealing are the lynchpins of satisfying repeat customers. We are always treated with r Great product knowledge is a must. After that, honesty and fair dealing are the lynchpins of satisfying repeat customers. We are always treated with respect. We are satisfied customers More

They scare me I felt like I am not a human . Shame on all of you guys. They abuse me. Don’t go there , don’t trust and live your car there They are all playing I felt like I am not a human . Shame on all of you guys. They abuse me. Don’t go there , don’t trust and live your car there They are all playing games with people and lying. More

Amazing customer service, Great deal I pirchased an SUV Mercedes from Michael Zheng. He truly went above and beyond and made sure I find a car that not only fits my needs, but its car th I pirchased an SUV Mercedes from Michael Zheng. He truly went above and beyond and made sure I find a car that not only fits my needs, but its car that I love too. More

A 1 Service Great service, good location, comfortable waiting area, car drives better after service . I stayed at the dealership and Stori keep me updated. I wou Great service, good location, comfortable waiting area, car drives better after service . I stayed at the dealership and Stori keep me updated. I would like quotes on extended maintenance and extended warranties. More

MB Seattle is customer centric I had my 2010 MB serviced today and the scheduling, shuttle and service on my car was amazing. It it obvious that the team is thinking about the custo I had my 2010 MB serviced today and the scheduling, shuttle and service on my car was amazing. It it obvious that the team is thinking about the customer experience and I appreciate it! The service was a required airbag replacement and they washed and vacuumed my car. Impressive! More