Mercedes-Benz of Seattle

Our sales person was nice,still waiting for management to return our calls regarding our purchase, also have some concerns about the truthfulness of statements made about vehicles condition by employees. return our calls regarding our purchase, also have some concerns about the truthfulness of statements made about vehicles condition by employees. Cannot recommend this dealership based on our experience purchasing a used vehicle More

I have been searching for a new to us car for a while and had spoken to this dealership a few times by email and phone. I went in yesterday not expecting to make a purchase but just do a test drive. The deal had spoken to this dealership a few times by email and phone. I went in yesterday not expecting to make a purchase but just do a test drive. The dealership itself is very clean in meat and they have a nice little Area to hang out and wait and get some free beverages which was a nice touch. I was not able to meet the sales person I had made the appointment with, but they put me with another salesman who was very nice. We did a nice long test drive and I really like the car , we had to negotiate for a while, which was par for the course and finally settled on some numbers we could both live with. The paperwork took quite a while to complete and a couple of times I was about read this say forget it and get in my car and go . But in the end it was about getting a new car and they delivered it freshly washed and a full tank of gas. More

Riki Smart was my sales woman. Rikki showed me exemplary customer service and made me feel like family from the second I called. There isn’t enough words to describe how please I a Rikki showed me exemplary customer service and made me feel like family from the second I called. There isn’t enough words to describe how please I am with her and the rest of the crew from Mercedes Benz of Seattle. I will definitely be back in a few years to upgrade. More

Was told by their sales team “We don’t want to do business with someone like you after the story we heard” Lol. My wife and I were treated like human garbage. And maybe I am. Im no rapo or kid beater business with someone like you after the story we heard” Lol. My wife and I were treated like human garbage. And maybe I am. Im no rapo or kid beater but I have made a lot of mistakes in my life. my wife did not deserve that kind of treatment though. Idk. Mike and Victor act all High and mighty. What a joke. The greatest flex is growing while people talk xxxx about the old you More

Think twice before you lease a car from this dealership. On November 17 2022 I returned the car Mercedez SUV, the scheduled date of the end of the lease was on November 19, 2022. On the same date, Novem On November 17 2022 I returned the car Mercedez SUV, the scheduled date of the end of the lease was on November 19, 2022. On the same date, November 17, 2022, while we were sitting at the dealership, they did an unauthorized transaction in the amount of $534 dollars from our checking account without any explanation. Since that I contacted multiple people trying to return the money. It includes Mercedes Financial, Mercedes Dealership, and Fraud Department. Nobody is interested in finding the fraud even though the Mercedes Finance Department clearly admitted that this withdrawal was not authorized. Fraud Department also does not want to investigate it. Since then, I spoke to at least 7 people and all of them keep pointing at each other. I am not considering this a trustworthy reputable dealership. Money was stolen, and the fact is that dealership is ok with it. It looks like this is a typical thing for them. Terrible customer service. Dishonest people. Unfair business. Stay away from this dealership as far as you can. More

Shaheen was absolutely wonderful and helpful. David also did a great job closing (Avoid dealing with Matt) . I loved my experience and would definitely recommend. David also did a great job closing (Avoid dealing with Matt) . I loved my experience and would definitely recommend. More