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Mercedes-Benz of Seattle

Seattle, WA

4.5
1,370 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,370 Reviews of Mercedes-Benz of Seattle

February 19, 2022

Way over priced and dishonest. My Sprinter sliding door stopped working. They wanted $200 in parts and $900 in labor. It was a broke cable. It cost me $28 and 2 hours labor. More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hennesy
February 05, 2022

Michael worked very hard to get our purchase processed. Four hours was a little more time than we had planned to spend, but we have our lovely Mercedes and are quite happy. More

by Cynbruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zheng
January 30, 2022

Excellent service as always. Sasha was great. Showed up without an appointment with a dead battery as he worked me in to the schedule. More

by Jeffallison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha
January 27, 2022

We are extremely satisfied with the service received at the dealership. All our concerns were addressed and resolved in a timely manner. A big shout out to Sasha at service department for a quick and easy More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Losic
January 26, 2022

Facilities are spectacular. Very busy. The customer service reps are good, however the turnaround times are slow. My sprinter was there for a week to complete a basic 30k check-up. Also, had to sign More

by Dawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick L. Service manager
January 24, 2022

I appreciate the service I receive when requiring assistance. Bill B. is always ready to help. How grateful I am. Barbara Moore More

by Pebamoore4400_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill B., Anetha Baccatti
January 20, 2022

Prices are higher since it is dealer, but work has always been to proper Mercedes specs and parts. Worth the extra. Nice people. Pleasant environment. More

by CBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Locic
January 16, 2022

Recently purchased a 2022 GLC300 at MB Seattle. I worked with Michael Zheng (Sales Consultant) and I was able to finalize the deal in less than 2 hours. I’d like highly recommend Michael Zheng for anyone wh More

by Santhosh.M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Torres, Michael Zheng
January 15, 2022

Bill was great. Huge help all the way around and a pleasure to deal with. More

by Morganm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in Service Dept
January 12, 2022

My experience is always great at Mercedes Seattle. Armie is a terrific service representative and very helpful. I never have to wait and am pleased with the care given my car. More

by Hop0428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Armie
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