Mercedes-Benz of Seattle

Low mileage vehicle brought in for software recall. Loaner provided, project completed early (next day). Additional door rattle addressed and fixed. Great job. Very professional operation. Loaner provided, project completed early (next day). Additional door rattle addressed and fixed. Great job. Very professional operation. More

Had a very good experience people cared about me he was excellent and very concerned about what I needed to get done excellent and very concerned about what I needed to get done More

The dealership is welcoming, clean, warm, and most of the staff are kind and helpful. staff are kind and helpful. More

Arby with service was excellent. Communicated all parts of the service and coordinated a loaner when the vehicle was needed for longer. Thanks. Communicated all parts of the service and coordinated a loaner when the vehicle was needed for longer. Thanks. More

Five stars all the way for Mercedes-Benz of Seattle! From the moment I walked in, I felt like a valued customer. The sales manager and salesperson were exceptional - knowledgeable, attentive, and genuin From the moment I walked in, I felt like a valued customer. The sales manager and salesperson were exceptional - knowledgeable, attentive, and genuinely invested in finding the perfect car for me. Their professionalism and expertise made the entire purchasing process smooth and enjoyable. I couldn't be happier with my new Mercedes-Benz and the top-notch service I received. Highly recommend this dealership to anyone in the market for a luxury vehicle. More

Jacob was completely amazing throughout the whole experience. He was very accommodating and kept me updated. I really appreciate his honest assessment of my vehicle. I really enjoyed working with him experience. He was very accommodating and kept me updated. I really appreciate his honest assessment of my vehicle. I really enjoyed working with him, and I would recommend this service center to anybody who owns a Mercedes. The lobby is very comfortable and has great amenities. We will definitely be back. Thank you for the excellent service:) More

Excellent service very professional minimum waiting time good communication, fast respond Convenient location open early good communication, fast respond Convenient location open early More

Jason is always the service advisor I choose! He is amazing, always takes care of me like I was part of the Mercedes family. As a customer with Mercedes for more than 5yrs+ I can say that custome He is amazing, always takes care of me like I was part of the Mercedes family. As a customer with Mercedes for more than 5yrs+ I can say that customer service is hard to find especially now days. Jason is a perfect example of what 5star customer service is! Thank you Jason always taking care of me and my vehicle! More

Mercedes Benz of Seattle is such a great dealership. Scott in service went way beyond my expectations of customer service. Amazing customer service!! Scott in service went way beyond my expectations of customer service. Amazing customer service!! More

They left us stranded in China town for hours and lied about when the car would be done. They said it would only be an hour and a half and we continued to wait for another hour after we were finally pick about when the car would be done. They said it would only be an hour and a half and we continued to wait for another hour after we were finally picked back up by the shuttle. More