Mercedes-Benz of Seattle

Phil Smart is an excellent dealership selling excellent cars and providing excellent service. You might pay a few dollars more for purchasing your Mercedes through Phil Smart and a few dollars more for ser cars and providing excellent service. You might pay a few dollars more for purchasing your Mercedes through Phil Smart and a few dollars more for service but you can rest assured that they stand behind the cars they sell and take care of their customers. More

I miss the car wash. Wish you would reconsider. It was a great way for me to drop by and stay in touch with your sales and service staff. I enjoyed the friendly hello. I love your service guys. They are great way for me to drop by and stay in touch with your sales and service staff. I enjoyed the friendly hello. I love your service guys. They are so great and helpful. Thank you, Loretta More

Very easy to do business with - no pressure and very helpful.I will definitely buy my next car from this dealership. The only bad thing is they took away the free car washes which are offered by others. helpful.I will definitely buy my next car from this dealership. The only bad thing is they took away the free car washes which are offered by others. More

Great experience. Every friendly staff and no pressure. The sales person guided me through the whole process and let me have a look on the car. Very enjoyable experience. The sales person guided me through the whole process and let me have a look on the car. Very enjoyable experience. More

I wasn't sure I wanted to purchase a new car that day, but Allan Keith made me see the light. He's a real credit to your company and I'm more than delighted with my new car. If I was to start a new busi but Allan Keith made me see the light. He's a real credit to your company and I'm more than delighted with my new car. If I was to start a new business, Allan would be the first person I'd hire. What a tremendous person! More

I was indeed very satisfied by the whole experience of buying a new car. This was my 4th Mercedez-Benx I have purchased from this dealership. buying a new car. This was my 4th Mercedez-Benx I have purchased from this dealership. More

I ordered my car from Kathy Walton at Phil Smart and she I ordered my car from Kathy Walton at Phil Smart and she was always helpful throughout the process, she is a professional at what she does. The sales I ordered my car from Kathy Walton at Phil Smart and she was always helpful throughout the process, she is a professional at what she does. The sales experience was great, I made it through the process quickly and the finance piece was a breeze. The service department got me in quickly for a few of the extras I purchased. Best of all I really like the car! More

Best in all areas Been with them for over 25 years Best in all areas Been with them for over 25 years The family atmosphere is one of a kind I am looking to buy my 7 th car from them December. Best in all areas Been with them for over 25 years The family atmosphere is one of a kind I am looking to buy my 7 th car from them December. Mark Campbell More

Very, very poor customer service since dealership switched to new ownership. Dealership had ample opportunity to make a bad situation better but chose to use threats to coerce. Salesman was overly ea switched to new ownership. Dealership had ample opportunity to make a bad situation better but chose to use threats to coerce. Salesman was overly eager to close but ultimately jettisoned good customer sales principal to placate new owner. Completely abandoned his customer. Never in my life have I been so disappointed during a buying experience. Needless to say, I will never positively refer Mercedes-Benz of Seattle to anyone. I have taken up the issue with Mercedes-Benz, USA. I will most likely never own a Mercedes-Benz again. Personally, very sad for me since I dreamt of owning one since I was a child. I will be trading my Mercedes Benz in for another brand, who knows which, as soon as possible. Truly a horrible experience. I think you'll be seeing more and more negative reviews. I wish I had known before I went there. More

We've bought several cars through Phil Smart which is now Seattle Mercedes Benz and each experience is always top notch. Sergey as well as all the people that work for the dealership are great to do busines Seattle Mercedes Benz and each experience is always top notch. Sergey as well as all the people that work for the dealership are great to do business with. An excellent car buying experience. More