Mercedes-Benz of Seattle

Alan was not only knowledeable about Mercedes-Benz cars but extremely friendly and easy to work with! He answered all of my questions and was very patient with me. If you ever need to buy a MB, Alan is t but extremely friendly and easy to work with! He answered all of my questions and was very patient with me. If you ever need to buy a MB, Alan is the way to go! You will be missing out if you choose another dealer/sales consultant. Michelle L. (Seattle, Madison Park, WA) More

We walked into Phil Smart on Saturday November 13th to look at a 2006 SLK 350 and it was sold to someone else that day. Jimmy was our first contact. The search took 2 months. Jimmy would call once a week, look at a 2006 SLK 350 and it was sold to someone else that day. Jimmy was our first contact. The search took 2 months. Jimmy would call once a week, even if it was only to say hello. We bought our first Mercedes on Friday January 21st. Jimmy stayed with us until the transaction was complete. Jimmy picked us up at our home, so that we could drive our new car home together. More

My experience was exceptional. Didn't expect the level My experience was exceptional. Didn't expect the level of respect and help that I received. Service was prompt and exact. Mr. Davidson earned my My experience was exceptional. Didn't expect the level of respect and help that I received. Service was prompt and exact. Mr. Davidson earned my business by searching out exactly what I wanted in a car, then getting back to me later to explain that he had probably found it. Bingo! The rest is history, and the sale was made. More

Jimmy was great to work with and fulfilled all my expectations. I look forward to my next purchase! The financing options allowed me the flexibility needed to complete the sale. Thanks again for the expectations. I look forward to my next purchase! The financing options allowed me the flexibility needed to complete the sale. Thanks again for the hard work. I wouldnt shop anywhere else. Mike More

I was fortunate to work with Jimmy Davidson today! I purchased my first Mercedes, a GLK350 4Matic. I can honestly say that this was one of the best experiences that I have had with a dealership. Jimmy purchased my first Mercedes, a GLK350 4Matic. I can honestly say that this was one of the best experiences that I have had with a dealership. Jimmy's customer service exceeded all of the other car dealers, luxury and otherwise, that I have encountered in many years of buying cars. I bought a car from a competitor of Mercedes less than a year ago. Jimmy's knowledge of his product and incredible diligence outclasses anyone that I have worked with to date. After working with Jimmy, I can honestly say that I expect to be a Mercedes-Benz customer for many years to come. The negotiations were professional. I believe that I received a fair deal and that both the dealership and I can feel good about the transaction. Thank you, Jimmy! More

I have very high expectations when it comes to customer service and I must say that the level of service that I received from Phil Petty at Phil Smart Mercedes in Seattle exceeded those expectations. Phil service and I must say that the level of service that I received from Phil Petty at Phil Smart Mercedes in Seattle exceeded those expectations. Phil Petty was not only professional, friendly and knowledgeable, but when I left the dealership with my new Mercedes, I felt like I was part of the "family". Phil took the time to make sure that every detail of the transaction was to my satisfaction; he bent over backwards to find the car of my dreams; and his communication with me from day one was very impressive. The entire staff was so unbelievably courteous and friendly, I have no doubt in my mind that I will always go back to Phil Petty for all future purchases, as well as recommend him to my friends and family. There are a couple of Mercedes dealerships that are closer to where I live, however; I plan to drive the extra 50 miles to Seattle for all of my service needs because of the excellent treatment that I had received during my purchase. Thank you Phil!!! More

Phil always goes above and beyond to meet the needs of his customers. He is prompt, polite, and knowlegeable. Always great to work with. He stays in contact if necessary and makes sure all questions ar his customers. He is prompt, polite, and knowlegeable. Always great to work with. He stays in contact if necessary and makes sure all questions are answered. he does not play games and respects when the customer is just not able to take the deal. More

On New Year's eve, on the way to sing at a "Watchnight" service at First AME Church in Seattle, our car was hit by a foreign object and damaged. Happy New Year!! Phil Petty made us gorget about the experi service at First AME Church in Seattle, our car was hit by a foreign object and damaged. Happy New Year!! Phil Petty made us gorget about the experience with his Phil stellar, attentive, and professional customer service. It is a plesure working with him, whether it be service or sales. More

Very informative about all the cars and options that it has. I like the fact they have so many choices of suvs and in different colors and styles and size. But to our increase in family members, I decide has. I like the fact they have so many choices of suvs and in different colors and styles and size. But to our increase in family members, I decided to get the GL, which gave me the most room. They have the best price in town, and I called around. This is what they do. They want to be the best and have great customer service. Even the service for parts and maintenance has been excellent. ICould not have asked for more before I drove off with my new Mercedes. More

Each time I needed a vehicle if they didn't have it, Mr. Petty would bend over backwards to find it. And in just a few days I would get a call from him saying he's found not 1 but 2 or 3 Models I might be i Petty would bend over backwards to find it. And in just a few days I would get a call from him saying he's found not 1 but 2 or 3 Models I might be interested in. He has also been of great help to my daughter who is a college student. The best service anywhere. More