Mercedes-Benz of Seattle

Great experience! Highly recommend I had a great experience with Mercedes of Seattle. My sales representative, Michael Franzi, was very professional, courteous, and through. He was not I had a great experience with Mercedes of Seattle. My sales representative, Michael Franzi, was very professional, courteous, and through. He was not pushy and made the experience very pleasant. I also found everyone else in the dealership to be very helpful from the sales manager, David, to the delivery person who was the expert on the AMG features. I highly recommend this dealership. More

The best in friendliness of the salesman, service personnel Bright Friday is the best salesperson and very helpful,patient. Bill Belcourt is another best service person with his hospitality . This is the shorte Bright Friday is the best salesperson and very helpful,patient. Bill Belcourt is another best service person with his hospitality . This is the shortest time I spend at the dealership and was able to home with s new car More

Wonderful people, true to their word Unlike other dealerships I have visited within the past 3 years I found Mercedes Benz Seattle to be honest, fair, completely customer-focused, and a d Unlike other dealerships I have visited within the past 3 years I found Mercedes Benz Seattle to be honest, fair, completely customer-focused, and a delight to do business with. Leasing a new vehicle has never been this easy and stress-free! More

Great people to work with highly recommend it Great sales people to work with. Also very responsible management. Highly recommend it. I just bought a Mercedes sprinter van I really love it thank Great sales people to work with. Also very responsible management. Highly recommend it. I just bought a Mercedes sprinter van I really love it thank you More

Sprinter van SRS light This Roadtrek has had a recurring problem with the SRS Warning light. After multiple yr0ips to different Merceds dealers and bills in excess of $2k, S This Roadtrek has had a recurring problem with the SRS Warning light. After multiple yr0ips to different Merceds dealers and bills in excess of $2k, Sam and her team at Seattle Mercedes were finally able to resolve the issue. More

Excellent service time after time We are always treated very well and they take great care of our autos. They have done great work searching for and finding a intermittent error warni We are always treated very well and they take great care of our autos. They have done great work searching for and finding a intermittent error warning and resolved it. Thank you. More

Awesome day with Emi Balan Picked up a new car and had the best experience I could've asked for. Great dealership and great staff. Emi, went out of his way to be transparent and Picked up a new car and had the best experience I could've asked for. Great dealership and great staff. Emi, went out of his way to be transparent and helpful so we could get a great price. Really felt like an advocate which is unique to say the least. Highly recommend. More

Satisfying experience and purchase We had a great experience purchasing GLC 4matic vehicle. Inventory is sufficient so that we can find car with all packages we want. And Michael helped We had a great experience purchasing GLC 4matic vehicle. Inventory is sufficient so that we can find car with all packages we want. And Michael helped efficiently so we were able to complete the purchase in 3 days. We are very happy about the car and purchase, and we would like to refer friends to Mercedes Seattle when they shop for cars. More

Did not meet customer obsession and bar I would expect from Had a great experience with Sales (Michael Zheng) but recent service was disappointing. How can you replaced a tire and leave all the glue all over th Had a great experience with Sales (Michael Zheng) but recent service was disappointing. How can you replaced a tire and leave all the glue all over the tire? Would you sell the car that way? Why wouldn’t you inspect it? Had 6 hours to check it and didn’t even wash the car. More

Repair & Maint. Patrick provided exceptional customer service and deliver on time. Repair appeared to be done correctly with no further issues as of this time. Than Patrick provided exceptional customer service and deliver on time. Repair appeared to be done correctly with no further issues as of this time. Thank you! More