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Mercedes-Benz of Rocklin

Rocklin, CA

4.0
2,992 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,992 reviews

October 28, 2022

Best customer service. Love the car. Salesman was awesome, helped me throughout the process. Thanks guys More

by navi0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Rose
Nov 02, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the input! Enjoy your beautiful new Mercedes Benz~

October 28, 2022

Wayne is absolutely great. He has wonderful customer service skills. He always keeps you apprised on the status of your vehicle. I highly recommend him as the go to guy when yo More

by BREEZYBEA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Nov 03, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate your business! Thank you for taking the time to recognize Wayne with a 5 star review~

October 27, 2022

Great service and kept abreast of parts ordered… very satisfied … Wayne answered questions for me More

by joannek0
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Oct 28, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

October 25, 2022

Greg is always accommodating even when we do not have an appointment . We have other outstanding matters that have not been addressed regarding the purchase of our latest vehicle. I am not a fan of survey More

by TAMARABENNETT1720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Oct 27, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. Please contact us at 916.567.4300 and we will be happy to address any issues.

October 21, 2022

Great service, car was ready on time including a superior car wash and friendly staff. More

by pmmelberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Oct 22, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

October 19, 2022

Great service staff. I appreciate them giving me updates with regards to my service request. More

by mdtejada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett, Michael Gallagher
Oct 21, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate your business and we appreciate the 5 star review!

October 17, 2022

Scott bent over backwards for Me Again during this problem. He knows I work and found me a loaner and had My car Finished today. I didn’t think I’d be getting it back until tomorrow. More

by BETHANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig the service greeter is always happy to see everyone , Scott Parry
Oct 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize Scott with a 5 star review!

October 16, 2022

Awesome people, professional and accommodating. Thank you Peter Alexan and John Nishita for the outstanding job you guys are doing. More

by calking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita (Reconditioning Manager), Peter Alexan
Oct 17, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

October 14, 2022

My advisor Mike is very personable, professional and polite. He kept informed as to my car’s progress. More

by KENTFREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Oct 19, 2022 -

Mercedes-Benz of Rocklin responded

Thanks for recognizing Michael with a 5 star review!

October 12, 2022

It was okay, I prefer my service tech. I was also not given the full information on what to was expected. More

by SARATURKS_2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Oct 13, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for your input~

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