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Mercedes-Benz of Rocklin

Rocklin, CA

3.8
2,996 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,996 reviews

November 17, 2022

This group does what you expect them to. They are informative, timely and get what you need done without a hassle. More

by SDS1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Nov 18, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

November 16, 2022

Great customer service from Wayne and the rest of the staff. I appreciate the car wash each time. It was easy making an appointment with the staff, they explained what services were due. Overall great s More

by suephil
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Nov 16, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

November 15, 2022

Michael G. has always been very friendly, accommodating and helpful. I appreciate his upbeat demeanor and ability to take care of things in a timely, informed m More

by Greg A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Nov 15, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing Michael with a 5 star review!

November 15, 2022

My overall experience at Mercedes Benz of Rocklin was good. My first telephone conversation was with Chris, who answered many questions about the C300 I was interested in. I was then handed off to Will More

by kkrotter
Recommend Dealer
Yes
Employees Worked With
Jack, Casey Shears, William Marta
Nov 16, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate your business and we appreciate the recommendation!

November 11, 2022

Everyone at MB Rocklin is helpful and friendly. I had a difficult problem and they stayed with it until it was resolved. Excellent. More

by LCHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Burnett, Scott Parry
Nov 15, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

November 11, 2022

Excellent service and communications from all members of the Service team. Special thanks to Eric for coordinating transportation. More

by trmaurice2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Nov 15, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize Eric with a 5 star review!

November 09, 2022

Fadi was great and very professional. He followed up with us every step of the buying process even through the “Mark Up” process. On delivery, he notified us of vehicle arrival with a pic More

by segunolusola1
Recommend Dealer
Yes
Employees Worked With
Fadi Sawah
Nov 10, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We appreciate your business!

November 06, 2022

Representative provided Good communication and great service. .All necessary repairs completed in a timely manner. More

by Jen Hatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Nov 07, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

November 05, 2022

While they kept my GLC 300 longer than anticipated, the result was well worth the wait. My car is beautiful!! The only criticism I can offer is that some of the settings in the car had been changed or eras More

by bgilman1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Nov 07, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for bringing this to our attention. We appreciate your business and will be happy to assist you again in the future~

November 04, 2022

Art is a great sales person who handles my deal with honesty and integrity. I’ll recommend Art to all my friends. More

by e_magett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Rose
Nov 07, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great input!

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