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Mercedes-Benz of Rocklin

Rocklin, CA

4.0
2,992 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,992 reviews

November 20, 2022

Overall pleased with my purchase and transaction. I wish it could have been done quicker and not so much back and forth negotiations More

by 9mocha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Alexan, Fadi Sawah
Nov 23, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We appreciate your business~

November 18, 2022

Fadi, the sales guy was great. He was very professional and kept us updated at every step of our EQB purchase. More

by segunolusola1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fadi Sawah
Nov 23, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. Enjoy your beautiful new Mercedes Benz!

November 18, 2022

Great communication and updates through the whole process. I had a loaner for a week. John was extremely helpful. More

by laiyejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nishita
Nov 23, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate the 5 star review!

November 18, 2022

They did a great job at a very fair price. The service department treated me like a VIP. More

by jpowell3747
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Nov 23, 2022 -

Mercedes-Benz of Rocklin responded

We think of our customers as part of the Mercedes Benz of Rocklin family. Thank you for your business!

November 17, 2022

Eric, Rick, and Sean made my experience at this dealership remarkable. I went out of my way to go here because they treat me with respect, kindness, and understanding. More

by Cuhristean
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Sean, Eric Treibull
Nov 18, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

November 17, 2022

Always a great experience and comfort in knowing they always do right by the customer! Peter, Ryan, Chris, and John are spectacular! Thank you All! More

by ruth3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nishita, Peter Alexan, Ryan Ross, Chris Littlefield
Nov 18, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

November 17, 2022

This group does what you expect them to. They are informative, timely and get what you need done without a hassle. More

by SDS1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Nov 18, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

November 16, 2022

Great customer service from Wayne and the rest of the staff. I appreciate the car wash each time. It was easy making an appointment with the staff, they explained what services were due. Overall great s More

by suephil
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Nov 16, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

November 15, 2022

Michael G. has always been very friendly, accommodating and helpful. I appreciate his upbeat demeanor and ability to take care of things in a timely, informed m More

by Greg A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Nov 15, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing Michael with a 5 star review!

November 15, 2022

My overall experience at Mercedes Benz of Rocklin was good. My first telephone conversation was with Chris, who answered many questions about the C300 I was interested in. I was then handed off to Will More

by kkrotter
Recommend Dealer
Yes
Employees Worked With
Jack, Casey Shears, William Marta
Nov 16, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate your business and we appreciate the recommendation!

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