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Mercedes-Benz of Rocklin

Overview Reviews (2,992)

Mercedes-Benz of Rocklin

Name: Mercedes-Benz of Rocklin
Address: 4747 Granite Dr, Rocklin, CA, 95677, US
Telephone: (916) 741-4236
Rating: 4

4.0

2,992 Reviews

4747 Granite Dr, Rocklin, California 95677

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Sales: (916) 741-4236

Service: (916) 741-4231

Parts: (916) 741-4232

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Mercedes-Benz of Rocklin

Rocklin, CA

Overview

Reviews

4.0

2,992 Reviews

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4747 Granite Dr

Rocklin, CA

95677

Directions

4.0

2,992 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (2,992)

Contact Mercedes-Benz of Rocklin

Sales: (916) 741-4236

Service: (916) 741-4231

Parts: (916) 741-4232

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Showing 2,992 reviews

December 14, 2022

SERVICE VISIT

Greg, my service advisor, was very thorough and knowledgeable. He took the time to explain what needed to be done and why. knowledgeable. He took the time to explain what needed to be done and why. More

by TRDALUM

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Employees Worked With

Greg Burnett

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December 13, 2022

SALES VISIT - USED

Jeff Holt help us find the perfect car in a timely manner and couldn’t have made the buying process easier. I will recommend this dealership to anyone that will listen. and couldn’t have made the buying process easier. I will recommend this dealership to anyone that will listen. More

by zachtrichter

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Jeff Holt

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December 13, 2022

SALES VISIT - USED

by zachtrichter

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Jeff Holt

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Dec 13, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review! We appreciate your business~

December 09, 2022

SERVICE VISIT

Service was excellent! I could hang out in the waiting room all day. They kept me in the loop with the progress of my car I could hang out in the waiting room all day. They kept me in the loop with the progress of my car More

by Katieofarah

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Mike Moreno

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Dec 12, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

December 09, 2022

SERVICE VISIT

They have early drop for service everybody there is professional and friendly. They seem to finish job before promise date .I love Rocklin Mercedes! professional and friendly. They seem to finish job before promise date .I love Rocklin Mercedes! More

by GARYD5

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Employees Worked With

Lisa Brown, Greg Burnett

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Dec 12, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

December 08, 2022

SALES VISIT - NEW

Peter A is great and attentive! I appreciated his help finding me a new vehicle! And every one was helpful I appreciated his help finding me a new vehicle! And every one was helpful More

by albrightka

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Peter Alexan

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Dec 08, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We hope you're enjoying your beautiful new Mercedes Benz!

December 08, 2022

SERVICE VISIT

I own a 2010 Mercedes GL350. There was a blue-tec recall. I went to the Rocklin dealership and it took several months to get the proper parts to do the repair. Once the parts There was a blue-tec recall. I went to the Rocklin dealership and it took several months to get the proper parts to do the repair. Once the parts arrived a loaner vehicle was provided. It took two weeks to complete the repair. After the repair the fuel consumption went from 25mpg to 19mpg. The car was also not as responsive as before the repair. The diesel fuel started leaking from the engine area. I brought the car to a local certified Mercedes mechanic. He informed me that the leak should have been covered under the blue-tec warranty. I brought the car back to Rocklin Mercedes. I was not only told the problem was not covered under the warranty I was charged a $210.00 diagnostic fee. I am very disappointed in the handling of this problem by Mercedes of Rocklin More

by REAPRSR

Verified Customer

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Recommend Dealer

Employees Worked With

Eric Treibull

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December 05, 2022

SERVICE VISIT

They can improve their customer service significantly. Our experience was far from stellar and I believe a misrepresentation of the Mercedes brand. Our experience was far from stellar and I believe a misrepresentation of the Mercedes brand. More

by Joshua Dunn

Verified Customer

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Recommend Dealer

Employees Worked With

Wayne Schmid, Scott Parry

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Dec 08, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. If you have any unresolved issues please contact us at 916.567.4300 and we will be happy to assist.

December 05, 2022

SERVICE VISIT

Your satisfaction and experience are their goal. We’ve been customers here for 14 years and 9 total vehicles. No complaints at all. We’ve been customers here for 14 years and 9 total vehicles. No complaints at all. More

by Pjimosse

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Wayne Schmid

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Dec 05, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for your loyalty to Mercedes Benz of Rocklin!

December 04, 2022

SALES VISIT - NEW

Advisor was very patient, took his time and listened to detail . Michael did not disappoint. detail . Michael did not disappoint. More

by s_lasher90

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Michael Lazara

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Dec 05, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

Mercedes-Benz of Rocklin

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