
Mercedes-Benz of Rocklin
Rocklin, CA
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Accommodating. If you need to have your car serviced this is a very comfortable place to wait. The loaner cars are also brand new and it's always tempting to get a If you need to have your car serviced this is a very comfortable place to wait. The loaner cars are also brand new and it's always tempting to get a newer model. Good plan Mercedes. More
great experience Fast efficient and friendly staff. Enjoyed my visit. Had a free cup of yummy coffee. Will be happy to come back for service in the future. Fast efficient and friendly staff. Enjoyed my visit. Had a free cup of yummy coffee. Will be happy to come back for service in the future. More
Seat tear Seat base was beginning to tear but with the help of Mr. Chris Roth and Mr. Mike Moreno problem was solved with no cost to us. Nice to know that som Seat base was beginning to tear but with the help of Mr. Chris Roth and Mr. Mike Moreno problem was solved with no cost to us. Nice to know that some people do care about their customers. Thank you for a positive experience. More
What you would expect from Mercedes Benz After buying my new E 350 I had to take it in for service to get a few things done on it like switching out the wheels and having the exterior detail After buying my new E 350 I had to take it in for service to get a few things done on it like switching out the wheels and having the exterior detail finished. I dealt with John Nishita and couldn't have been happier! I was greeted by him in the morning and he couldn't have been nicer. He wrote down any and all concerns I had on my car, got me checked in, had a rental waiting for me and got me on my way. It was such a smooth process. I come from a family that has owned a body shop for over 25 years so my expectations were high when it came to the exterior detail of my new car. I know that black cars are never fun; however, I know the way that they can look if you have someone that knows what they are doing. I was thrilled after seeing the final result! Mercedes of Rocklin took every concern I had about my car and perfected it to show room quality. I couldn't be happier and I definitely won't be going to anyone else but John and Mercedes of Rocklin for all my service needs! Thanks! More
Everything is good.overall it's a good dealership. They are providing good services but one thing is strange that they have no arrangement for car water wash on payment in dealership.i had to come back They are providing good services but one thing is strange that they have no arrangement for car water wash on payment in dealership.i had to come back without my car wash. More
Extremely good service. This dealership takes good care of the customer and the car. No complaints whatsoever. Timely appointment after call request and very timely about get This dealership takes good care of the customer and the car. No complaints whatsoever. Timely appointment after call request and very timely about getting information to you. Friendly shuttle staff too. More
Excellent Service The service is the type of service you would want or expect from a Mercedes Dealer. Nothing but the best. I would not hesitate to recommend. The service is the type of service you would want or expect from a Mercedes Dealer. Nothing but the best. I would not hesitate to recommend. More
Amazing Service I've been a customer at VH Rocklin since 2008 and keep coming back because I've always been treated right and never felt like I'm being sold a service I've been a customer at VH Rocklin since 2008 and keep coming back because I've always been treated right and never felt like I'm being sold a service my car doesn't need. Staff is always friendly and helpful. More
We were treated with professionalism at the Rocklin Service Dept. The whole experience with loaner car and service on two of our Mercedes cars were great. Mr. Brandon Stevens and the service technicians were Dept. The whole experience with loaner car and service on two of our Mercedes cars were great. Mr. Brandon Stevens and the service technicians were absolutely helpful. More
New Tire A tire went flat while I was driving and I needed a replacement. I was taken care of immediately even though I did not have an appointment. I was ma A tire went flat while I was driving and I needed a replacement. I was taken care of immediately even though I did not have an appointment. I was made to feel comfortable while I waited. My car was returned quickly and ready to go. They even went out of their way to wash up a spot on the floor where coffee had spilled when the tire went flat and jarred the car. I really appreciated the service members going above and beyond! More