
Mercedes-Benz of Rocklin
Rocklin, CA
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Feel at home The staff listens to what you want and what you need. They make sure you have excellent service, answer your questions quickly and correctly. The tran The staff listens to what you want and what you need. They make sure you have excellent service, answer your questions quickly and correctly. The transaction of buying a new car made easy. More
Went out of their way to help My car had a little problem on the way up to Tahoe. Called them just before they closed. They stayed there until tow truck brought in my car, and had My car had a little problem on the way up to Tahoe. Called them just before they closed. They stayed there until tow truck brought in my car, and had a loaner car as a bonus. Very, very nice service. More
general service requirement very good & exceptional service by service writer. They do take the time & effort to give you their full attention to detail & confirm what was done & very good & exceptional service by service writer. They do take the time & effort to give you their full attention to detail & confirm what was done & needed. Wayne is the "best" by far. More
Minor Service Appointment Good service and turnaround on a minor issue. John Nishita is good to deal with, and follows up with his clients. I recommend John and MBZ Rocklin Ser Good service and turnaround on a minor issue. John Nishita is good to deal with, and follows up with his clients. I recommend John and MBZ Rocklin Service Dept. More
Loved having a loaner vehicle Did not care that the service center was busy and it would take a while to get to my car. Having a loaner car to do my errands was great. Also liked Did not care that the service center was busy and it would take a while to get to my car. Having a loaner car to do my errands was great. Also liked the car wash. Great service. PS I miss the restaurant that was in the Mercedes dealership. They had good food. More

Professional Team - Great Car Very good buying experience, from the initial visit and test drive through finance and drive-off. Everyone at the dealership was courteous, professio Very good buying experience, from the initial visit and test drive through finance and drive-off. Everyone at the dealership was courteous, professional and knowledgeable. Special thanks to Gregg and Mikayla for their attention to detail. More
Five Star Dealership! Rocklin MB is a top notch dealership that delivers first class inventory, sales,and service! I would recomend this dealership to my friends and family Rocklin MB is a top notch dealership that delivers first class inventory, sales,and service! I would recomend this dealership to my friends and family in a heartbeat. Our salesman Zach Will was highly knowledgeable, professional,friendly,and kept our excitment level up throughout the purchase process. Andrea in finance wrapped up our deal quickly and effeiciently. We also have had the privilege to experience the five star service that Rocklin MB offers in having our Expel paint protection installed by Josh. It turned out absolutely flawless. Thanks again Zach for helping us find the perfect vehicle that fits all our needs, I wish you all the best in your future sales! More
Misleading info I was charged $83 just for them to tell me nothing is wrong with my car after waiting for almost 4 hours. And my car is certified when I was buying th I was charged $83 just for them to tell me nothing is wrong with my car after waiting for almost 4 hours. And my car is certified when I was buying the car I was told "if anything goes wrong with my car they will check it for free n fix it". When my car was ready I was not notified that my car is ready I had to walk up to one of the employee and ask them if my car is ready, than the girl on the counter tells me I'm sorry I forgot to see if you were here so she can let me know that my vehicle is ready. More
Super service, I am treated like royalty I have more than 50 years experience with car service both here and in Germany. I must say here I get the best service I ever had. I have more than 50 years experience with car service both here and in Germany. I must say here I get the best service I ever had. More
excellent & satisfied! My husband and I are very happy with our purchase with the van and satisfied with the hard work of Alex and how he have put up with us. We believed th My husband and I are very happy with our purchase with the van and satisfied with the hard work of Alex and how he have put up with us. We believed there are no comparison of what the Mercedes offering. We have been shopping around for almost two weeks and Mercedes was our last visit and actually the easiest deals, though it's a little bit more high price than the rest of the dealership that sells a medium size Cargo Vans. We are happy to report that by using the Metris for over two weeks as our service has been excellence. Our customers has also been given us the rate of "excellence". Many thanks to you Alex Sepulveda More