
Mercedes-Benz of Rocklin
Rocklin, CA
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Not my closest Dealership! I couldn't have been happier with my recent service. I was just a few miles shy of my 30,000 service when I suddenly developed a major coolant leak. I couldn't have been happier with my recent service. I was just a few miles shy of my 30,000 service when I suddenly developed a major coolant leak. I live in Redding, so my closest dealer would be Chico but they told me they wouldn't be able to get my GL450 in for 3 weeks. When I called the Rocklin dealership, they were able to get my vehicle in immediately. Normally, MB Roadside assist would tow to the nearest dealership but Rocklin was able to get them to waive the additional fee. Tow truck was at my house within the hour. The vehicle was done the next day and to save myself and my husband a 5 hour round trip, we arranged with Rocklin to have a driver and shadow car drive my vehicle back to me (I gladly paid for this service). About 1/2 way up I-5, the check engine light came on so they turned around and took it back to diagnose the problem. It was as simple as a loose hose. It was too late to start back up to Redding but they were here bright and early the following day. The car was clean and running great. The Rocklin dealership really made this a pain-free process for me. One of the biggest drawbacks to living north of Sacramento is that for anything other than Ford, Toyota, Chevy etc... you need to travel to have your vehicle serviced. I can honestly say that having my vehicle serviced in Rocklin was a much easier process than having my latest "problem" fixed at the local Toyota dealership! I wish I could remember everyones name that I spoke with. The lady that I originally spoke with to arrange scheduling a towing, and the couple of others I spoke to in addition to Brandon Stevens as we made arrangements to get the car back up here to me were all very professional and pleasant to deal with. I look forward to taking my vehicle back to Rocklin (an extra hour plus drive) for it's next scheduled service and meeting everyone in person. More
Great place to purchase your Mercedes! I have bought 3 Mercedes over the years, one from Concord , one from Mereceds of Sacramento, and one from Mercedes of Rocklin. By far Mereceds of Roc I have bought 3 Mercedes over the years, one from Concord , one from Mereceds of Sacramento, and one from Mercedes of Rocklin. By far Mereceds of Rocklin is the best!! I enjoyed the purchase of the vehicle and I love there Service department very friendly and helpful! Especially Carolyn! I definitely recommend Meredes of Rocklin. More
Great job This is our fourth Mercedes purchased with James Reemts he takes time to explain options and makes the purchase fun. He did a great job. This is our fourth Mercedes purchased with James Reemts he takes time to explain options and makes the purchase fun. He did a great job. More
VERY GOOD TO DO BUSINESS WITH, NICEST CUSTOMER SERVICE EVER Very nice people, can't believe their customer service, AAA service, Now I will only be getting vehicle from MERCEDES-BENZ OF ROCKLIN!!!!! VERY PATI Very nice people, can't believe their customer service, AAA service, Now I will only be getting vehicle from MERCEDES-BENZ OF ROCKLIN!!!!! VERY PATIENT AND KNOWLEDGEBLE More
Great service center for Sprinters Greg is great to work with due to his friendliness, helpfulness and desire to take care of the customer. Overall, service was quick and well done. Greg is great to work with due to his friendliness, helpfulness and desire to take care of the customer. Overall, service was quick and well done. More
Awesome These guys were the best especially Ted. He took care of us. And tommy was awesome. He found me just the car I was dreaming of. These guys were the best especially Ted. He took care of us. And tommy was awesome. He found me just the car I was dreaming of. More
Excellent People I've been serving my GL with Wayne Schmid for few years. This dealership is the best in the area. It's always a pleasure to visit them. I've been serving my GL with Wayne Schmid for few years. This dealership is the best in the area. It's always a pleasure to visit them. More
One of the best car services The Mercedes workers have helped me a lot with my car whenever I needed help and have provided excellent assistance and advice. The workers are also v The Mercedes workers have helped me a lot with my car whenever I needed help and have provided excellent assistance and advice. The workers are also very kind and patient whenever I have questions about my car. More
Service Greg was very professional and knowledgable. I was kept informed through the out the process each day my car was being serviced. The only negative was Greg was very professional and knowledgable. I was kept informed through the out the process each day my car was being serviced. The only negative was with the loaner car and condition of the car when received. Not so clean inside and scratches and dents in several places. More
Trusted Service Senter I found the Rocklin Mercedes Service Center to be trusted, efficient and a place that goes above and beyond the standard. I have always been confident I found the Rocklin Mercedes Service Center to be trusted, efficient and a place that goes above and beyond the standard. I have always been confident in their service. I own a trusted manufacturer, so I require a trusted service center. More