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Mercedes-Benz of Rocklin

Overview Reviews (2,997)

Mercedes-Benz of Rocklin

Name: Mercedes-Benz of Rocklin
Address: 4747 Granite Dr, Rocklin, CA, 95677, US
Telephone: (916) 741-4236
Rating: 3.8

3.8

2,997 Reviews

4747 Granite Dr, Rocklin, California 95677

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Sales: (916) 741-4236

Service: (916) 741-4231

Parts: (916) 741-4232

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Mercedes-Benz of Rocklin

Rocklin, CA

Overview

Reviews

3.8

2,997 Reviews

Call Dealership (916) 741-4236

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4747 Granite Dr

Rocklin, CA

95677

Directions

3.8

2,997 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (2,997)

Contact Mercedes-Benz of Rocklin

Sales: (916) 741-4236

Service: (916) 741-4231

Parts: (916) 741-4232

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Showing 2,997 reviews

April 01, 2022

SERVICE VISIT

Friendly knowledgeable accommodating , understandable , patient , keeps your word complete the work on time, comfortable waiting room. patient , keeps your word complete the work on time, comfortable waiting room. More

by jonitaly

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Lisa Brown, Wayne Schmid

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Apr 05, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know our team earned a 5 star review!

March 30, 2022

SERVICE VISIT

Like any other dealerships, all staff are courteous and professional and informative. Thank you for changing my camera lens. professional and informative. Thank you for changing my camera lens. More

by JLEE2146

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Treibull

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Mar 31, 2022 -

Mercedes-Benz of Rocklin responded

Thanks for the 5 star review!

March 28, 2022

SERVICE VISIT

We greatly appreciate the courteous and professional service at MB of Rocklin. Also the expertise of the mechanical and tech teams! service at MB of Rocklin. Also the expertise of the mechanical and tech teams! More

by WillinRsvle

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Michael Gallagher

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Mar 29, 2022 -

Mercedes-Benz of Rocklin responded

We're fortunate to have a great team! Thank you for your business and thank you for the 5 star review~

March 28, 2022

SALES VISIT - NEW

I should say ;they have Great service, friendly staff and very professional . I definitly recommend this dealer very professional . I definitly recommend this dealer More

by Taraneh

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Casey Shears, Jeff Holt

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Mar 29, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for your business and thank you for the recommendtion!

March 28, 2022

SERVICE VISIT

What I like is that I never have to worry about the diagnosis of what my car needs and an honest recommendation of what needs to be done now and what can wait. Scott is my assigned rep. He has stayed diagnosis of what my car needs and an honest recommendation of what needs to be done now and what can wait. Scott is my assigned rep. He has stayed with me for all service. I trust him and that is important. More

by ntern

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Scott Parry

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Mar 29, 2022 -

Mercedes-Benz of Rocklin responded

We're lucky to have Scott and a great service team. We appreciate your business and will be happy to assist you again in the future~

March 28, 2022

SERVICE VISIT

Very efficient and kept me informed the entire time. All my concerns were addressed and resolved All my concerns were addressed and resolved More

by christieharrison

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Treibull

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Mar 29, 2022 -

Mercedes-Benz of Rocklin responded

Thanks for the great review!

March 28, 2022

SALES VISIT - NEW

Too much to learn about car. Still not happy about no GPS or CD player. Every body at dealership very nice Still not happy about no GPS or CD player. Every body at dealership very nice More

by gayleweiss28

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Peter Alexan

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Mar 29, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We appreciate your business and hope we have the opportunity to assist you again in the future~

March 27, 2022

SERVICE VISIT

I took my car for service, when I went to cashier, Angelie was very rude and unprofessional. They told me my car key is not there. I looked for general manager, somebody directed me to Justin Watt in Angelie was very rude and unprofessional. They told me my car key is not there. I looked for general manager, somebody directed me to Justin Watt in sales department. He listened to my complain. I called back after three hours and spoke to Mike Moreno, he said Justin never talked to him. I raised my concern to Mike Moreno about the cashier, I told him this is the second time Angelie was rude for the last six months and nobody took care of it despite I complained about her, he said that he would take The care of it but I never heard back from him. My car was parked in the parking lot but they were holding the key. I have to look for my car where it was parked . I am very disappointed. More

by pirsa99

Verified Customer

Customer Service

Quality Of Work

Recommend Dealer

Employees Worked With

Mike Moreno, Justin Watts, Scott Parry

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March 25, 2022

SERVICE VISIT

I always enjoy my visits to Mercedes Benz in Rocklin. Everyone seems to be happy that I've come in! Everyone seems to be happy that I've come in! More

by psugg

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Wayne Schmid

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Mar 28, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

March 24, 2022

SALES VISIT - NEW

Staff are friendly. The place is clean and comfy. Mark Cornell is straight to the point; no hassle. I got the deal I expected. Excellent service The place is clean and comfy. Mark Cornell is straight to the point; no hassle. I got the deal I expected. Excellent service More

by maria.hunter2559

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mark Cornell

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Mar 24, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

Mercedes-Benz of Rocklin

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