Mercedes-Benz of Rocklin

Thank you Great overall experience. I will continue to purchase my vehicles from this location going forward. Also I am interested in potentially joining the sa Great overall experience. I will continue to purchase my vehicles from this location going forward. Also I am interested in potentially joining the sales team at the Rocklin store. More

Review Have purchased several cars, each time treated excellent by both James Reemts and Rhett Snider. Everything handled professionally with the attitude Have purchased several cars, each time treated excellent by both James Reemts and Rhett Snider. Everything handled professionally with the attitude of providing great service even when I had somewhat odd requests regarding equipment, features stats etc. Have used your European delivery a few times, and that was very well handled, in fact better than expected. More

OUTSTANDING I stopped at the dealership on a Wednesday while driving to Reno (I live in Reno). I met Ted Mavritsakis and we discussed what I was looking for in a I stopped at the dealership on a Wednesday while driving to Reno (I live in Reno). I met Ted Mavritsakis and we discussed what I was looking for in a gently used loaded 4WD truck, and being pre-approved by my credit union, where my price was at. On Thursday afternoon, he convinced me that I need to come back to Rocklin and see a truck he had found for me and brought over to the dealership. (Hard sell to get me to drive 125 miles each way just to kick the tires) When I arrived at 7:15PM, it took me all of 3 minutes to realize that this truck was exactly what I was looking for in the price range we discussed. I took the truck for a test drive and when I returned, I signed the deal. NO, haggling, no hassles, no waiting around! Everything was up front and Ted delivered as promised! I can not be happier with my purchase and I highly recommend Ted! Mercedes-Benz of Rocklin is a First Class Operation and anyone who is looking for a new or gently used vehicle should make this their first (and only) stop at this dealership. I searched for a vehicle on CARMAX and AutoTrader but could not come close to the deal along with the outstanding experience I received from Ted Mavritsakis and the staff at Mercedes-Benz of Rocklin Awesome Job! Thank you very much! More

outstanding !!! great attention to client , very considered to us ( old people ) , bend over-bacwards to accomodate the best deal to suit our needs and situation.We great attention to client , very considered to us ( old people ) , bend over-bacwards to accomodate the best deal to suit our needs and situation.We are very satisfied and happy with our transaction with Mercedes-Benz of Rocklin More

Old-fashioned customer service My first experience with this dealership was a positive one. They listened to my requests with genuine interest and delivered services with a smile a My first experience with this dealership was a positive one. They listened to my requests with genuine interest and delivered services with a smile and a lot of courtesy. I would recommend this dealership to anyone who wants to be treated as a person and not just a number. More

Mercedes benz review This it not the first time we had business in this dealership but so far this is the best. Alex is very helpful in choosing our next car. Looking forw This it not the first time we had business in this dealership but so far this is the best. Alex is very helpful in choosing our next car. Looking forward to do business with him again. Andrew in finance is also patient enough to go through the paperworks we need to sign. More

Great Experience Nice people great service. James had Clear understanding what I want and worked on it. Didn't try to sell some thing that not required. Nice people great service. James had Clear understanding what I want and worked on it. Didn't try to sell some thing that not required. More

My service representative Carolyn is Amazing My service representative Carolyn is great to work with, she's professional, friendly and goes out of her way to accommodate me when I need a rental c My service representative Carolyn is great to work with, she's professional, friendly and goes out of her way to accommodate me when I need a rental car during my service. The entire team of service representatives are pleasant to be around and I definitely recommend all Benz owners to schedule their next service at Benz of ROCKLIN. Best regards, Tami Saner More

Factory Recall Repair My last visit was to repair a manufacturing problem that was the cause of a recall. I have always been very pleased with the service that Rocklin Mer My last visit was to repair a manufacturing problem that was the cause of a recall. I have always been very pleased with the service that Rocklin Mercedes-Benz has provided and this was no exception. My service representative was prepared when I arrived she provided an estimate on how long it would take to make the repairs and kept me informed of the progress. Even though the repair took longer than anticipated, I was very pleased with the way that I was treated at Rocklin Mercedes-Benz. More

Not without flaws MB Rocklin is as good as any MB dealer service I have experienced, and in some ways better than others. Howerver, my tech advisor sometimes doesn't t MB Rocklin is as good as any MB dealer service I have experienced, and in some ways better than others. Howerver, my tech advisor sometimes doesn't take the time to explain the inspection findings after a service visit. Maybe she thinks most customers don't care. Also, I know MB Rocklin thinks it's a luxurious customer benefit to have a Starbucks in the waiting area, but it seems stupid to have to go to the coffee bar to pay my invoice. It would make more sense for the tech adviser to handle payment so that I could discuss the service that was performed and any items that need attention. As it is I have to pay someone behind the Starbucks counter who is clueless about what was done to my vehicle. Then if I have questions, I have to hunt down the tech adviser who is no always readily available. Not a customer-friendly process. More