
Mercedes-Benz of Rocklin
Rocklin, CA
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Routine Service Wayne Schmid made the routine service experience convenient and quick. They had my car overnight so I simply dropped it off on the way to work one day Wayne Schmid made the routine service experience convenient and quick. They had my car overnight so I simply dropped it off on the way to work one day and picked it up on the next day after work. The department was accommodating in every way and made the experience easy with no hassle. More
New Tires Wayne was an excellent advisor. Help me work thru getting new tires plus front end alignment. excellent price also. I would recommend you talk wit Wayne was an excellent advisor. Help me work thru getting new tires plus front end alignment. excellent price also. I would recommend you talk with Wayne if you need help. I was disappointed in the staff that help you when you pay. They ignored me and then when they finally came up asked in a way that made you feel like you were wasting their time. More
Everything was to my satisfatory Everyone in Rocklin dealership appears to be very kind and sincere on pleasing the customers to the fullest of our satisfactory keeping ou very happy Everyone in Rocklin dealership appears to be very kind and sincere on pleasing the customers to the fullest of our satisfactory keeping ou very happy More
Always receive excellent service Since I purchased my car new at the Rocklin dealership, I have used their service department exclusively. I am always able to get a convenient servic Since I purchased my car new at the Rocklin dealership, I have used their service department exclusively. I am always able to get a convenient service appointment and offered transportation if needed. The service staff and advisors have always been professional and provide clear information and updates. I love my Mercedes and always feel confident that the periodic servicing I receive is the best available. More
PUrchased my car out of existing lease. Tom Emerson is an exceptional sales rep with whom we have done business several times over the years. The car was inspected, detailed and beautiful w Tom Emerson is an exceptional sales rep with whom we have done business several times over the years. The car was inspected, detailed and beautiful when returned. Thank you. More
Best salesman and customer service MB of Rocklin is by far the best dealership in Sacramento! Even though they are owned by the same company as the MB of Sacramento, the people at Rocki MB of Rocklin is by far the best dealership in Sacramento! Even though they are owned by the same company as the MB of Sacramento, the people at Rockin do care about the service they provide. They want to make sure that we are going to be return customers and not a one time sale. That is why I bought two cars in two weeks! Mike Suman is a great sales Manager and really makes you feel comfortable and is honest and trustworthy. A quality you do not find in a lot in car sales. More
Outstanding Everyone at the dealership was extremely nice, helpful and friendly. We couldn't have asked for more! Customer service was beyond our expectation, s Everyone at the dealership was extremely nice, helpful and friendly. We couldn't have asked for more! Customer service was beyond our expectation, superior to any auto dealership we have ever visited. More
Always excellent AS usual, the experience was excellent, from the time I checked in, to the time I picked up the car. Wayne contacted me when the car was ready, and pi AS usual, the experience was excellent, from the time I checked in, to the time I picked up the car. Wayne contacted me when the car was ready, and pick up was easy and quick. He was the consummate professional. More
Exceptional! James Reemts is an excellent representative. He is very accommodating with his time, knows the product line, and is able to match the customer with th James Reemts is an excellent representative. He is very accommodating with his time, knows the product line, and is able to match the customer with the vehicle that is the best fit. We will continue to drive to Rocklin from Reno to do business with Mercedes-Benz of Rocklin. More
Jeff Ball is your guy I highly recommend Jeff. I came up from the Bay Area after a very bad experience at a dealer down here. Because of that experience I almost gave up I highly recommend Jeff. I came up from the Bay Area after a very bad experience at a dealer down here. Because of that experience I almost gave up on purchasing a Mercedes. Jeff was very knowledgeable, low key with no sales push. From start to finish- test drive included- I was out of there in under 3 hours. Jeff even went out of his way to help me after he sold me my GLA when I needed a ride to drop off my old car. Plus the dealership is top notch. From granola bars to ice tea. Finally someone is thinking about us tea drinkers! Major score in my book! :) You can't go wrong here. More