
Mercedes-Benz of Rocklin
Rocklin, CA
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New car purchase We always receive excellent customer service anytime we are in the dealership. Ted did a great job getting us the best deal on our new GLC. We are so We always receive excellent customer service anytime we are in the dealership. Ted did a great job getting us the best deal on our new GLC. We are so happy with our new purchase. Thanks Ted for taking care of us. More
Quick and Caring Help My dash showed my right rear tire was down to 17#'s of air. I drove straight to the dealership in a bit of distress and was helped immediately. The My dash showed my right rear tire was down to 17#'s of air. I drove straight to the dealership in a bit of distress and was helped immediately. The nail had not punctured the run flat tire so they were able to patch it and I was on my way without having to purchase a new tire. More
Fabulous. Buy a car or lease a car from these folks, and they always have your back; James found a perfect new lease for us, held our hand, walked us through th Buy a car or lease a car from these folks, and they always have your back; James found a perfect new lease for us, held our hand, walked us through the whole process, and he was spot on. Andrea, always bubbly and personable, took us through the financials without a glitch. Our new lease will be delivered this next week, and we are so coddled, as we always have been with MB of Rocklin. We have a loaner until the moment comes, and they never make us feel stupid when we deal with the new technology, pretty high praise from the folk who would prefer to remain in the last century. Our praise and confidence in MB of Rocklin is five stars out of five. And a big happy smile as well. More
Great service everytime Our dealer gives us great service. We are under a warranty and we have used it many times. Each time we get our SUV back fixed and detailed. Brandon g Our dealer gives us great service. We are under a warranty and we have used it many times. Each time we get our SUV back fixed and detailed. Brandon goes the extra distance fir us and we value him and his thoroughness!. More
The perfect experience An excellent, low pressure buying experience. My wife and I were at ease from start to finish and we couldn't be more impressed. Randy is the least "C An excellent, low pressure buying experience. My wife and I were at ease from start to finish and we couldn't be more impressed. Randy is the least "Car Salesman" car salesman I've ever encountered and that should speak volumes for anyone who has met a few. More
Professional, the entire staff works extremely well together My husband and I were going to purchase our lease car. The car has been awesome and working with the sales team, every detail was explained, changes My husband and I were going to purchase our lease car. The car has been awesome and working with the sales team, every detail was explained, changes were requested and were made seamlessly. As we waited for the details to be changed, we both noticed the way all the employees interacted with each other. Courteous, neatly dressed, clean. mechanics, sales staff. administration, facilities, it didn't matter all perfect. When we got our New Car back, it was perfect, it was a new car again. More
Extremely helpful, I recommend to all car shoppers! Very informative and kind here. Tom guided me through the process and was easy to reach. Put me in a better situation than I ever been. Not to mention Very informative and kind here. Tom guided me through the process and was easy to reach. Put me in a better situation than I ever been. Not to mention a beautiful luxury car. Due to my situation they still managed to work a plan for me. A+++ to this dealership customer service and support was outstanding. I'm very happy and I thank you very much! More
Excellent place to bring your Sprinter motorhome We have been bringing our 2010 Winnebago View here since purchasing it 6 years ago. The employees are very knowledgeable about Sprinters and what we We have been bringing our 2010 Winnebago View here since purchasing it 6 years ago. The employees are very knowledgeable about Sprinters and what we appreciate the most - do not try to up sell you whenever you bring it in for routine preventative maintenance. This dealership is widely known throughout the Bay Area on the motorhome forums as the place to come for the quality of their work and their professionalism. More
World Class Service There is always a high attention to detail and although you expect this from Mercedes, it is always a pleasure to see it in action time and time again There is always a high attention to detail and although you expect this from Mercedes, it is always a pleasure to see it in action time and time again. More
it was wonderful experience the dealer was excellent The service was excellent Brian explains everything very well and information was so clear. And deal was also unbeatable. Thank you so much for everyt The service was excellent Brian explains everything very well and information was so clear. And deal was also unbeatable. Thank you so much for everything. More