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Mercedes-Benz of Rocklin
Rocklin, CA
2,997 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,997 reviews
June 29, 2016
The best dealership around!! I have nothing but positive things to say about this dealership. From the sales staff to the service center...they are unbeatable. First class all the I have nothing but positive things to say about this dealership. From the sales staff to the service center...they are unbeatable. First class all the way! More
by bktt
Verified CustomerEmployees Worked With
Wayne Schmid, Thomas Emerson
June 28, 2016
Professional, courteous, and competent! We were in the market for a new vehicle and visited this dealership several times over several months. On every occasion we were greeted with sales an We were in the market for a new vehicle and visited this dealership several times over several months. On every occasion we were greeted with sales and management professionals who were all very knowledgeable, courteous, and helpful in every way. We ultimately chose to stay with a Mercedes due in large part to the dealership personnel who made sure we were happy with the car and the finance terms. Great experience! More
by Lkp123
Employees Worked With
Ted Mavritsakis, Michael Cochrane
June 27, 2016
easy to deal with Very professional and easy to work with. James found out about my needs and wants and went and found a car that matched my specifications in a reason Very professional and easy to work with. James found out about my needs and wants and went and found a car that matched my specifications in a reasonable amount of time. More
by ltaylor6
Employees Worked With
James Reemts
June 26, 2016
lost windscreen I took my car in for service and it came back without the wind screen. I called my service rep Carolyn and she took care of it. About a week after i I took my car in for service and it came back without the wind screen. I called my service rep Carolyn and she took care of it. About a week after it was lost a service tech came to my house and installed a new wind screen. Thanks More
by PATANDRENEE3528
Employees Worked With
Carolyn Jackson
June 23, 2016
Chaos turned into serenity ! My 2006 350E 4matic just "died" on me on my way back to Reno from Sacramento. I was blessed in being only 4 miles from the dealership. It was a Sund My 2006 350E 4matic just "died" on me on my way back to Reno from Sacramento. I was blessed in being only 4 miles from the dealership. It was a Sunday, so they just took the car in and I stayed overnight with family close to there and went back to see about it on Monday. It was really in need of a lot of help - I had been trying to get along with minor repairs for months, and it caught up with me all at once. The guys in the service department were helpful and informative -- however, the price tag of $4500 really was overwhelming. When all was said and done, it is like a brand new car and even with 206,000 miles, I am hoping it will last through 250,000 ! I am 80 years old (young) and don't want to get another car if I don't have to. These guys in Rocklin were wonderful - loaned me a car to get back to Reno until 2 days later when my car was ready. More
by SANDYMASTERS
Employees Worked With
Lisa Brown, Wayne Schmid, Ted Mavritsakis
June 23, 2016
Very friendly efficient service. As soon as I pulled up I was met by staff. My wait was minimal. Communication regarding my vehicle is always superb, vehicle was returned clean. As soon as I pulled up I was met by staff. My wait was minimal. Communication regarding my vehicle is always superb, vehicle was returned clean. More
by troyandkeriscott
Employees Worked With
Brandon Stevens
June 22, 2016
Great Customer Service Every time I arrive I am greeted immediately and am told very clearly of what will be taking place with my Mercedes. Great follow up also. Every time I arrive I am greeted immediately and am told very clearly of what will be taking place with my Mercedes. Great follow up also. More
by marborsi
Employees Worked With
Greg Burnett
June 21, 2016
Diagnose problem My usual mechanic did not have the proper electronics to diagnose an old Mercedes so i went to dealer. They did the job. Overall good courteous work a My usual mechanic did not have the proper electronics to diagnose an old Mercedes so i went to dealer. They did the job. Overall good courteous work and experience but I did have to take the car back because the resulting repair was not properly completed and when I picked up the car I had to wait about an hour to complete the wash. More
by Lincoln
Employees Worked With
Brandon Stevens
June 20, 2016
Exceptional! Best experience in buying a car, no pressure, extremely knowledgable & informative, down to earth, beyond please with my purchase and the customer ser Best experience in buying a car, no pressure, extremely knowledgable & informative, down to earth, beyond please with my purchase and the customer service. More
by Aragons
Employees Worked With
Andrea (Finance Manager), James Reemts
