
Mercedes-Benz of Rocklin
Rocklin, CA
Filter Reviews by Keyword
By Type
Showing 2,997 reviews
Find the great upgrade!!! I'm happy that I get the car I want and get a great service from Mung Nguyen. This is my second Mercedes Benz and I'm really love it. Mung was helping I'm happy that I get the car I want and get a great service from Mung Nguyen. This is my second Mercedes Benz and I'm really love it. Mung was helping me from my first one and as always his there for us. He provide us with great customer service, passion, work hard for us to get a great deal. Thank you Mung for your help!!! More
Great Customer Service This was our Third Car acquired at this dealership. The staff are always accommodating. Love Tom Emerson! He has a great sense of humor and gets to th This was our Third Car acquired at this dealership. The staff are always accommodating. Love Tom Emerson! He has a great sense of humor and gets to the bottom line quickly, Saves on frustration! We were in and out with our new car in about 2 hours from test drive time to taking possession of it. Love my new 2017 E Class!!! We will definitely be back! More
Wheel alignment Well done. They worked on it until they go it right. Scheduled an appointment that was convenient for me. Thanks for the loaner car. Well done. They worked on it until they go it right. Scheduled an appointment that was convenient for me. Thanks for the loaner car. More
Convenient I was satisfied with the way my concern was solved. I wanted to have a vehicle less costly. Still need to go to the dealer to fix some features. I was satisfied with the way my concern was solved. I wanted to have a vehicle less costly. Still need to go to the dealer to fix some features. More
Great experience Brandon was great & very knowledgeable. My car needed service and new tires. The Rocklin team helped with all the items needed. Thanks for all you did Brandon was great & very knowledgeable. My car needed service and new tires. The Rocklin team helped with all the items needed. Thanks for all you did! More
Top Quality Expereince Everyone at Mercedes of Rocklin was professional, kind and knowledgeable. This is my first Mercedes purchase and Zach and Bob were both patient, resp Everyone at Mercedes of Rocklin was professional, kind and knowledgeable. This is my first Mercedes purchase and Zach and Bob were both patient, respectful and fair making sure all of my questions were answered. I look forward to working with them for years to come. More
Happy with my experience. I had a great experience. This is my first Mercedes purchase and I worked with Alex, who was friendly and knowledgeable. Alex helped me get a great I had a great experience. This is my first Mercedes purchase and I worked with Alex, who was friendly and knowledgeable. Alex helped me get a great deal. Everything ran smoothly. Amanda went over various functions and buttons on the car and she was real friendly and knowlegable. More
Responsive, Friendly, Fair and Respectful of my time Tom was outstanding! He was very responsive and the deal was exactly what he said it would be! The entire process was easy and did not take all day. Tom was outstanding! He was very responsive and the deal was exactly what he said it would be! The entire process was easy and did not take all day. I now have a "go to" dealer. More
Brought my brand new GLS450 back to fix several itesm Very responsive and got me in straight away. Kept me informed on the progress. Even though I was disappointed with the design of the rear seat head Very responsive and got me in straight away. Kept me informed on the progress. Even though I was disappointed with the design of the rear seat head restraints in my new car, John was very understanding and offered an alternative. More
Amazing Experience Whenever I have a problem, Wayne can figure it out & have it fixed ASAP. Being a non-patient person, he knows exactly how to handle me & my car seems Whenever I have a problem, Wayne can figure it out & have it fixed ASAP. Being a non-patient person, he knows exactly how to handle me & my car seems to have problems every 6 months & Wayne is always sure to calm me down & assure me everything will be fine in the end! Thank you, Mercedes Benz of Rocklin! More