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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,997 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,997 reviews

July 04, 2016

Find the great upgrade!!! I'm happy that I get the car I want and get a great service from Mung Nguyen. This is my second Mercedes Benz and I'm really love it. Mung was helping More

by Roymalonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mung Nguyen
Jul 06, 2016 -

Mercedes-Benz of Rocklin responded

Congratulations on the purchase of your second Mercedes Benz! We are happy to see that you came back to us to purchase your next car. Mung is great and we are so excited to have him on our sales team here at Mercedes Benz of Rocklin. Thank you for taking the time to share your experience and we look forward to you visiting us again! -Victoria Roth: Customer Relations Manager.

July 04, 2016

Great Customer Service This was our Third Car acquired at this dealership. The staff are always accommodating. Love Tom Emerson! He has a great sense of humor and gets to th More

by Nikkster22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Emerson
Jul 06, 2016 -

Mercedes-Benz of Rocklin responded

Congratulations on the purchase of your new Mercedes Benz! It is awesome to hear that you chose us for all three purchases of your vehicles. The E Class is great and I am sure you are super excited about your new ride! Thank you for taking your time to share your experience and we look forward to seeing you again! -Victoria Roth: Customer Relations Manager.

July 03, 2016

Wheel alignment Well done. They worked on it until they go it right. Scheduled an appointment that was convenient for me. Thanks for the loaner car. More

by GLENNTHIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
Jul 06, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share your experience. We strive to get the job done to the best of our abilities, so its great to hear that we kept working on it until it was completely fixed. We look forward to you visiting us again here at Mercedes Benz of Rocklin! -Victoria Roth: Customer Relations Manager.

July 03, 2016

Convenient I was satisfied with the way my concern was solved. I wanted to have a vehicle less costly. Still need to go to the dealer to fix some features. More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reemts
Jul 06, 2016 -

Mercedes-Benz of Rocklin responded

Carmen, thank you for taking the time to share you experience! I am glad to hear that we were able to solve the concerns that you did have. If you need assistance or feel like I could be of help, please email me at vroth@vonhousen.com. We look forward to you coming to us to fix your features that you are having problems with. -Victoria Roth: Customer Relations Manager.

July 02, 2016

Great experience Brandon was great & very knowledgeable. My car needed service and new tires. The Rocklin team helped with all the items needed. Thanks for all you did More

by d.h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
Jul 06, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for choosing us for all your service needs! Brandon is a huge asset to our service team and we are so lucky to have him here at Mercedes Benz of Rocklin. Thank you for taking the time to share you experience and we look forward to you visiting us again in the future. -Victoria Roth: Customer Relations Manager.

July 01, 2016

Top Quality Expereince Everyone at Mercedes of Rocklin was professional, kind and knowledgeable. This is my first Mercedes purchase and Zach and Bob were both patient, resp More

by courtneydawn0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hunter, Zach Will
Jul 01, 2016 -

Mercedes-Benz of Rocklin responded

Congratulations on the purchase of your first Mercedes Benz! It is wonderful to hear that Zach, and our sales manager Bob, were able to make this experience as best as possible for you. Our sales team strives everyday to bring the best of the best customer experience to our clients. We look forward to you visiting us again! -Victoria Roth" Customer Relations Manager.

Jul 06, 2016 -

Mercedes-Benz of Rocklin responded

Congratulation on the purchase of your first Mercedes Benz! That is really exciting and I am sure you are loving your new ride. Thank you for sharing your experience with us and we look forward to seeing you here at Mercedes Benz of Rocklin again! -Victoria Roth: Customer Relations Manager.

July 01, 2016

Happy with my experience. I had a great experience. This is my first Mercedes purchase and I worked with Alex, who was friendly and knowledgeable. Alex helped me get a great More

by art.jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Bryner, Amanda, Alex Aldarwish
Jul 01, 2016 -

Mercedes-Benz of Rocklin responded

Welcome to the Mercedes Benz family! We are happy that you chose us for you first Mercedes car buying experience. Alex and Amanda are both wonderful employees and huge assets to our sales team. We look forward to you coming back and visiting us again in the future. Also, congratulations on the purchase of your new Mercedes Benz! -Victoria Roth: Customer Relations Manager.

June 30, 2016

Responsive, Friendly, Fair and Respectful of my time Tom was outstanding! He was very responsive and the deal was exactly what he said it would be! The entire process was easy and did not take all day. More

by bob613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Emerson
Jul 01, 2016 -

Mercedes-Benz of Rocklin responded

Congratulations on your purchase here at Mercedes Benz of Rocklin! Tom is a wonderful sales associate and we are so lucky to have him on our team. We love to hear that you have a "go to" dealer with us now! We look forward to you coming to us again, whether it be for service or for sales! Thank you for writing this review. -Victoria Roth: Customer Relations Manager.

June 30, 2016

Brought my brand new GLS450 back to fix several itesm Very responsive and got me in straight away. Kept me informed on the progress. Even though I was disappointed with the design of the rear seat head More

by judy.cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita
Jul 01, 2016 -

Mercedes-Benz of Rocklin responded

I am so happy to hear that John took care of you, Judy! He is wonderful and brings the best service he can to each individual client. Thank you so much for taking the time to write this review! We look forward to you visiting us again. Also, congratulations on your new GLS450! That really is a wonderful car. -Victoria Roth: Customer Relations Manager.

June 29, 2016

Amazing Experience Whenever I have a problem, Wayne can figure it out & have it fixed ASAP. Being a non-patient person, he knows exactly how to handle me & my car seems More

by MISHI364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Wayne Schmid
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