Mercedes-Benz of Rocklin

Customer-Oriented Service From the minute you drive into the service area the focus of this dealership is to treat you quickly and with courtesy and respect. If one elects to w From the minute you drive into the service area the focus of this dealership is to treat you quickly and with courtesy and respect. If one elects to wait for their auto to be serviced, the waiting area offers comforts and conveniences to make your stay comfortable. More

car service Alex is one of the best sale men I ever dealt with. great personality, active, and informative. I do strongly recommend this gentle man for a manager Alex is one of the best sale men I ever dealt with. great personality, active, and informative. I do strongly recommend this gentle man for a manager position More

Merdedes of Rocklin is the only place I trust w/ my car. I am very picky about my cars (after experiencing years of mediocre service elsewhere). I bought my certified used 2007 E550 at Rocklin Mercedes sever I am very picky about my cars (after experiencing years of mediocre service elsewhere). I bought my certified used 2007 E550 at Rocklin Mercedes several yrs ago and have brought my car here for maintenance and repair ever since. I've never had a reason to take it anywhere else. I've had nearly flawless service. And the once or twice that I didn't think it was flawless, I brought it to their attention and was surprised by how far they go to make sure I was happy when I left. For example, call me spoiled, but I didn't know that my express tire program had expired when I brought my car in for free tire replacement. I was upset so they split the cost with me for being a loyal customer. Another time, I had an oil leak repaired and 2 1/2 years later it leaked again. They agreed that even though its not guaranteed for that long, it shouldn't have leaked again so they repaired for free anyway! Not only do I get my car washed and vacuumed after each service, I can take my car in anytime for a free wash. They provide free shuttle service or a new Mercedes loaner for $10/day while your car is being serviced. And I always get a follow up survey to rate my experience with them. Sometimes I will also get a call just to make sure I was happy with the service. It is a clean comfortable place with a café and bar. Try them, you won't be disappointed. More

Excellent experience and customer service Alex went above and beyond to make sure I was happy with my purchase. I would definitely recommend this dealership to my friends and family. Alex went above and beyond to make sure I was happy with my purchase. I would definitely recommend this dealership to my friends and family. More

Excellent Service! I brought my new to me 2008 Sprinter View to the Rocklin Mercedes dealer to check out an error code that happened during a 2000 mile trip to Californi I brought my new to me 2008 Sprinter View to the Rocklin Mercedes dealer to check out an error code that happened during a 2000 mile trip to California. The service manager explained the code, checked the vehicle out and washed it while I was there. No charge!! Thanks! More

Perfect No words Excellent sales man Allex aldarwesh Answering phones and respond very quick and customer services very good Services ex lent But No words Excellent sales man Allex aldarwesh Answering phones and respond very quick and customer services very good Services ex lent But no loner available all the time More

Normmal service schedule Simply just outstanding service & accomodating of every employee. Wayne Schmidt is the very best & so helpful. It is a very comforting level to know y Simply just outstanding service & accomodating of every employee. Wayne Schmidt is the very best & so helpful. It is a very comforting level to know your vehicle is being well taken care of & safe to be on CALIF< highways. More

Extraordinary is NORMAL Sprinter service manager- Greg is outstanding. Work is always superb! All work fully explained and discussed. They make sure when you walk out the Sprinter service manager- Greg is outstanding. Work is always superb! All work fully explained and discussed. They make sure when you walk out the door with your vehicle that you are assured it is in perfect operating condition. More

Best experience with getting a vehicle serviced - red carpet Very pleased. First-class all the way. Just so refreshing working with professional folks who do what they say. Loved getting texted when done! Having Very pleased. First-class all the way. Just so refreshing working with professional folks who do what they say. Loved getting texted when done! Having my vehicle washed with service is appreciated and simply not done at other dealers any more. More

Excellent experience Very positive experience , Alex is very easy to worrk with. He explained lease process, very honest and courteous. Very happy with our car Very happ Very positive experience , Alex is very easy to worrk with. He explained lease process, very honest and courteous. Very happy with our car Very happy with Alex. Highly recommended! More