Mercedes-Benz of Rocklin

Outstanding People The people who work the service department are excellent to work with and I would highly recommend them. I'm pleased to have Wayne as my service rep. The people who work the service department are excellent to work with and I would highly recommend them. I'm pleased to have Wayne as my service rep. More

Talked is in to trading in our car Came in for the most expensive service ever! Drool care of some issues, but let Wayne talk us into trading it in for a cpo. Took a hit, but drove away Came in for the most expensive service ever! Drool care of some issues, but let Wayne talk us into trading it in for a cpo. Took a hit, but drove away in a newer model with less Milage happy. Life is short... Drive a Mercedes!!! More

Great job as always Carolyn did a great job in handling my service needs and with great speed. She is great. I didn't give her as much notice as she may have wanted, ho Carolyn did a great job in handling my service needs and with great speed. She is great. I didn't give her as much notice as she may have wanted, however she rose to the occasion and took great cvare of the service I needed. She is great. More

Great people, great service. Your service personnel are efficient, very helpful and friendly. The work your service people perform is the most professional I have ever seen...... Your service personnel are efficient, very helpful and friendly. The work your service people perform is the most professional I have ever seen........and I've seen a lot. I hope to keep my car a long time, so I'll certainly be back. More

Very professional service and a great atmosphere I have had many experiences getting a car worked on. So it's very easy to see professionalism at work. From my arrival, to write up, to just hanging a I have had many experiences getting a car worked on. So it's very easy to see professionalism at work. From my arrival, to write up, to just hanging around it was a low pressure visit.. Having your vehicle arrive when told and cleaner then when you brought it in leaves you feeling that you just received the best service ever..... More

Excellent service! They explain service needed well and make you feel like a valued customer. Brandon is reliable and calls with any updates or changes promptly so I st They explain service needed well and make you feel like a valued customer. Brandon is reliable and calls with any updates or changes promptly so I stay well informed on what is going on. He calls me back if I call him and he is busy. More

Mr Burnett I would like to say Mr Burnett deserves a huge raise. I imagine the ceo of mercedes is somewhere on his yacht in the middle of the Mediterranean Sea, I would like to say Mr Burnett deserves a huge raise. I imagine the ceo of mercedes is somewhere on his yacht in the middle of the Mediterranean Sea, sipping on his tata tea. Nowhere in this mans consciousness resides the name Greg Burnett. But, in my mind, it should. Because if it wasn't for people like Greg, he would not be enjoying the lavish luxury's of this life. Yet, Greg Burnett arduously and professionally make a very difficult job look easy. With that being said, I whole heartedly hope that another day does not go by, that Greg does not get the raise he deserves. A few extra vacation days wouldn't hurt either!! More

Great service & courtesy from my advisor Wayne, as always I always receive excellent service whenever I take my car in to Mercedes in Rocklin. I like having the same service advisor who knows me and my car ( I always receive excellent service whenever I take my car in to Mercedes in Rocklin. I like having the same service advisor who knows me and my car (Wayne) always takes good care of me in an efficient & courteous manner and the new text-payment check out is great for busy people when we pick up our cars! More

Convenient & good It was nice to have an appointment booked, arrive at the dealership & easily complete the check in process for vehicle service. It was convenient to h It was nice to have an appointment booked, arrive at the dealership & easily complete the check in process for vehicle service. It was convenient to have a loaner vehicle available. I will go back. More