
Mercedes-Benz of Rocklin
Rocklin, CA
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Sold me a Used Lemon Recently purchased a used 2005 CLK 320 convertible and already had to change two front struts and the battery. It now seems the steering pump is going Recently purchased a used 2005 CLK 320 convertible and already had to change two front struts and the battery. It now seems the steering pump is going on the vehicle as well. Oh and the best part is that when it rains, water leaks in from both the drivers side and the passenger side! All this for $13100!!!!!! The blue book was not even close to this price and according to their parts Dept. this vehicle had a lot of work done!!! Do Not under any circumstances buy a used car from this dealer!!! They will rip you off!!! More
Great Katey and Wayne were great. Professional from beginning to end. Katey had my work pre authorized before I went in. This saved me a great deal Katey and Wayne were great. Professional from beginning to end. Katey had my work pre authorized before I went in. This saved me a great deal of time. More
They strive hard to make customers happy. This Rocklin dealership is easily accessible and the sales managers work hard to ensure a good customer experience. The dealer honored my USAA new ca This Rocklin dealership is easily accessible and the sales managers work hard to ensure a good customer experience. The dealer honored my USAA new car buyer Mercedes incentive discount, and the purchasing experience was painless and swift. No high pressure multi salesperson interaction required. I highly recommend this dealership if you're a Mercedes lover. More
New Key Service is quick and very helpful. We had lost a key and needed to get a new key programmed to the vehicle. The service was very quick. Service is quick and very helpful. We had lost a key and needed to get a new key programmed to the vehicle. The service was very quick. More
Great service center!! I have been there five times for servicing and each time. I have been extremely satisfied with the service. Each time, Brandon was the contact person I have been there five times for servicing and each time. I have been extremely satisfied with the service. Each time, Brandon was the contact person and I found him to be friendly and helpful. More
Service was thorough and professional We received prompt and courteous warranty service. We will continue to use your service dept. whenever we need it. We were very satisfied with the f We received prompt and courteous warranty service. We will continue to use your service dept. whenever we need it. We were very satisfied with the friendly, thorough work done on our car. More
Remarkably pleasant and smooth. Alex made the purchase experience remarkably pleasant and smooth. He was thorough and extremely friendly. He follows up efficiently with abundant of Alex made the purchase experience remarkably pleasant and smooth. He was thorough and extremely friendly. He follows up efficiently with abundant of care after the purchase. I have decided to purchase my wife next car from him at this dealership. More
Always professional Mercedes of Rocklin professionaly and nicely takes care of their customers. They always pay attention to the customer's request. They always fix a p Mercedes of Rocklin professionaly and nicely takes care of their customers. They always pay attention to the customer's request. They always fix a problem on time. Even if the same problem occurs over and over, they do their best to fix it. Also, having a good experience with purchasing my own Mercedes-Benz, I got a really good deal, nice communication, and friendly atmosphere. More
pleasant experience From the beginning of the purchasing process to the finish all went smoothly. Brian was helpful, pleasant and understanding of our needs and skilled a From the beginning of the purchasing process to the finish all went smoothly. Brian was helpful, pleasant and understanding of our needs and skilled at his job. More
A great experience! Randy Shomon and Mercedes of Rocklin were a pleasure to work with. Made me feel comfortable though the entire process; from selecting the right car, Randy Shomon and Mercedes of Rocklin were a pleasure to work with. Made me feel comfortable though the entire process; from selecting the right car, putting the deal together, delivery, new car orientation, and excellent follow-up after the purchase. More