Mercedes-Benz of Rocklin

Bad Experience w/ SL55 Resolved by Rocklin MBZ After a bad experience with an ignition and supposed suspension problem which was resolved for a SL55. I had a very good experience with a S65 at Rock After a bad experience with an ignition and supposed suspension problem which was resolved for a SL55. I had a very good experience with a S65 at Rocklin MBZ. And I highly recommend purchase and service at Rocklin's immaculate facilities. More

Great service! Carolyn Jackson and the Service Team at Mercedes Benz of Rocklin were once again a pleasure to work with in making sure my wifes car is always in tip Carolyn Jackson and the Service Team at Mercedes Benz of Rocklin were once again a pleasure to work with in making sure my wifes car is always in tip top shape! Thank you! More

Efficient & Professional We needed warranty work done. It was necessary to order a part, which they did, then we were notified, and the part was quickly replaced with no furt We needed warranty work done. It was necessary to order a part, which they did, then we were notified, and the part was quickly replaced with no further problems and no hassle. Great Service! More

Car leasing with confidence Had a very pleasant experience with my recent car lease. Tom Emerson and his team went above and beyond to make sure the process was smooth and time-e Had a very pleasant experience with my recent car lease. Tom Emerson and his team went above and beyond to make sure the process was smooth and time-efficient. All of my questions were addressed and I felt confident in my decision. They had all the technology, tools, and experience to make leasing easy to understand. I will be a continued customer because they know how to make their customers feel comfortable and are transparent in their dealings. More

Rocklin Mercedes Service Center Brandon and everyone at the Rocklin Service Center are the best. This is one of the reasons that I drive a Mercedes. It's the great service that I al Brandon and everyone at the Rocklin Service Center are the best. This is one of the reasons that I drive a Mercedes. It's the great service that I always receive. More

Great Customer Service. From the start as i was making my appointment for my MBenz to be serviced to end when i picked it up, everything was quick and easy and my service rep From the start as i was making my appointment for my MBenz to be serviced to end when i picked it up, everything was quick and easy and my service representative was very nice as well as everyone at the dealer. She got me in and out quickly. More

Purchase of new car I had an exceptional experience at this dealership. Brian and James were a pleasure to do business with and found me the exact car I wanted. They were I had an exceptional experience at this dealership. Brian and James were a pleasure to do business with and found me the exact car I wanted. They were very communicative and prompt. Most importantly they did what they said they would do. I definitely will be back when it's time for another car. More

A wonderful experience Not at all intending to purchase that weekend we stopped to look at Mercedes models and were greeted very warmly by Mung Nguwen. After a few different Not at all intending to purchase that weekend we stopped to look at Mercedes models and were greeted very warmly by Mung Nguwen. After a few different model test drives we decided to discuss a trade-in and purchase as the MB vehicles were beyond impressive with their technology and safety features. Working with Mike Sulman was very pleasant as he did a wonderful job taking care of us and meeting all our needs. It was such a relaxing experience that we took an extra day to decide because of all the choices of vehicle combinations that MB of Rocklin has to offer. Stop by and enjoy the show room and take a drive. You will love it. More

Stellar professionalism with penny saving performance I recently had an issue with the traction control and the command control knob on my E550. As always, I contacted my service advisor Wayne Schmid dire I recently had an issue with the traction control and the command control knob on my E550. As always, I contacted my service advisor Wayne Schmid directly for a heads up and to schedule an appointment. He is the epitomy of ADDED VALUE to Von Housen Rocklin and I trust him implicitly for both of my cars. I checked my vehichle in the morning of my appointment and as always was great by Sara or one of the neatly dressed professionals in the service bay area. By that afternoon Wayne called with the findings. At first I was shocked to find that my parts and labor were not covered as I had not purchased the extended warranty under the CPO program. Wayne then went to Mercedes on my behalf due to my low milage and being a repeat customer and managed to save me a tremendous amount of money. Upon picking the car up I told Wayne that it looked like it had just come off the showroom floor with the detail job that was performed after this service. Would highly recommend Wayne and the Team at VH in Rocklin. GWilliams- Lincoln CA More

Amazing ExceLlent as always. My advisor Wayne was on vacation. Greg stepped in and helped me the same way. I badly needed a rental car and in short notice Gre ExceLlent as always. My advisor Wayne was on vacation. Greg stepped in and helped me the same way. I badly needed a rental car and in short notice Greg was able to arrange it. Nice team work and professionalism. More