Mercedes-Benz of Rocklin

Scott, my servicing expert is amazing. From dropping off my car with the team to picking it up I was kept up to the minute informed of what was happening with my pending repairs. Ex From dropping off my car with the team to picking it up I was kept up to the minute informed of what was happening with my pending repairs. Excellent customer service!!! Incredible attitudes, comfortable waiting area. Getting a loaner is one if the most important features of having your car serviced. The convenience of having a car makes for a less stressful appointment. Again, I cannot stress enough how professional, courteous, knowledgeable Scott was during my servicing appointment. Thank you!! More

All the employees had smiles on their faces. The environment was genuinely friendly. We were greeted by every employee that walked past us. We were fortunate to work with Fadi. He was so knowl The environment was genuinely friendly. We were greeted by every employee that walked past us. We were fortunate to work with Fadi. He was so knowledgeable. Fadi listened and answered our questions honestly. More

Always fantastic and professional service. Scott kept us informed through the whole process. Thank you! Scott kept us informed through the whole process. Thank you! More

Elegant environment, friendly and knowledgeable staff. My S580 was in and out expeditiously. I don’t know why I haven’t bought a Mercedes from these guys sooner. My S580 was in and out expeditiously. I don’t know why I haven’t bought a Mercedes from these guys sooner. More

Check in time is excesssive. Service costs high. Friendly staff. Inspections and reccomendations were thorough. Car was returned washed. Service costs high. Friendly staff. Inspections and reccomendations were thorough. Car was returned washed. More

You’re Still having supply chain issues. One day repairs now take 3 days to complete Word One day repairs now take 3 days to complete Word More

Wayne is helpful and responsive to answering questions and providing information about the servicing of my vehicle. The communication is seamless. I don’t feel like I am walking into a chaotic dealershi and providing information about the servicing of my vehicle. The communication is seamless. I don’t feel like I am walking into a chaotic dealership the staff at Mercedes Benz of Rocklin are kind and respectful. When I have had issues where I have need immediate service, you have always made that happen. Thanks More

Scott has been real help. Took care of whatever issues i have been having for the car Took care of whatever issues i have been having for the car More

I always feel confident taking my Mercedes. They are knowledgeable, professional and provide great service. So happy that my car was perfect after repairs were done! They are knowledgeable, professional and provide great service. So happy that my car was perfect after repairs were done! More

Respectful treatment, cooperation and credibility with clarity Giving us enough time to choose the car, try it out, and explain the subtle specifications clarity Giving us enough time to choose the car, try it out, and explain the subtle specifications More