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Mercedes-Benz of Rocklin

Rocklin, CA

3.8
2,997 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,997 reviews

May 23, 2022

Micheal G is amazing definitely an asset to service team. He goes above and beyond great customer service. More

by LMURRAY408
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher, Fadi Sawah
May 24, 2022 -

Mercedes-Benz of Rocklin responded

We agree! We're lucky to have Michael. Thank you for the great review~

May 21, 2022

Eric - Al and I have appreciated your service through the years. THANK YOU for your kindness - and your care and expertise. More

by marciamaloneygibson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
May 24, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for your business!

May 20, 2022

Michael is the best. Very professional and listened to what i want specifically in the car what i was looking for. I love my new Glc. More

by cgs2726@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Michael Jackson
May 24, 2022 -

Mercedes-Benz of Rocklin responded

Thank you! Enjoy your beautiful new Mercedes Benz GLC!

May 20, 2022

Excellent my car is driving very smooth and quiet I am very pleased with the service More

by bebe2miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
May 24, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

May 20, 2022

I have had the best experience working with John nishida. He is knowledgeable, caring and courteous More

by ladanx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita
May 24, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize John with a 5 star review!

May 19, 2022

The customer service is absolutely horrible. Nothing is done as promised and to get anything done you have to be your own advocate More

by stacyls2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex in sales , John Nishita, Tony Alexan
May 20, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We're sorry to hear your experience has not been satisfactory. Please contact our sales manager, Justin, at 916.567.4300 if you would like to discuss your concerns.

May 18, 2022

The service was quick and efficient and the team is lovely! I drive by a closer dealership almost daily but will always come to this dealership because of the excellent service. More

by JEEPBABY00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
May 19, 2022 -

Mercedes-Benz of Rocklin responded

We're lucky to have a great service team! Thank you for your business~

May 18, 2022

Great service. Happy with my repair. My service advisor Eric was helpful and responsive. Car was ready when promised and the price was fair. More

by mike.p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
May 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize Eric with a 5 star review!

May 16, 2022

Very friendly and Eric was great, I’ll recommend this dealership to everyone I know. More

by RITECAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
May 17, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate the recommendation and we appreciate your business!

May 13, 2022

They were very knowledgeable with the product and very friendly and provided a great experience More

by vpz1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alexan, Tony Alexan, Ryan Ross
May 16, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review recognizing our sales team!

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