Mercedes-Benz of Rocklin

Great service Had minor issue on my 07 Sprinter Van to repair a relay and the problem was quickly diagnosed and repaired. I highly recommend their service for p Had minor issue on my 07 Sprinter Van to repair a relay and the problem was quickly diagnosed and repaired. I highly recommend their service for proper diagnosis and quick proper repair. More

Best car buying experience EVER!!! This was the quickest, easiest and most enjoyable car buying experience we could’ve ever imagined & far exceeded our expectations. The General Manager This was the quickest, easiest and most enjoyable car buying experience we could’ve ever imagined & far exceeded our expectations. The General Manager came out of his office to meet us and shake our hands while he contacted a salesperson to assist us. Chad was extremely knowledgeable, informative and helpful in getting us into the right car and making the whole experience simple and quick. Andrea in finance was nice and efficient so we did not have to spend hours waiting or being frustrated like our normal car buying experiences have been. A specialist helped me with all the new technology in the car before we left the dealership. A couple weeks later I had the windows tinted through the service department which was again quick, efficient and the best experience we’ve ever had. I can’t say enough about the ease of doing business here, the professionalism of the staff and how truly great this establishment is!!! Plus the cars are amazing!! We’re hooked for life!! More

Amazing customer service Brandon Stevens in the service department has always taken very good care of us!! We have been Mercedes owners for years and it helps when the service Brandon Stevens in the service department has always taken very good care of us!! We have been Mercedes owners for years and it helps when the service we get is outstanding!!! It makes everything run smooth with our busy schedules. The front desk girls are always positive and attentive. Thank you all for the great service!!!! More

Enjoyable Sales staff very knowledgeable. Sale was quick and without problems. SL is fabulous and we love it, as it's our 5th SL. Bob Hunter is a great Manager Sales staff very knowledgeable. Sale was quick and without problems. SL is fabulous and we love it, as it's our 5th SL. Bob Hunter is a great Manager who is hands on, knows his staff and product. He handles management with efficiency while maintaining a calm relaxed atmosphere. More

new tires Brandon is and has been for many years someone whom I trust with my car(s). He is knowlegable and patient with my many questions! I am confident wit Brandon is and has been for many years someone whom I trust with my car(s). He is knowlegable and patient with my many questions! I am confident with his advice and he works with me when I need to stagger things. 5 stars all the way. Cheri M. Flanigan More

Constant review requests I constantly get review requests. Multiple times per service and sometimes when I don't get service. I unsubscribed to most emails, yet they still kee I constantly get review requests. Multiple times per service and sometimes when I don't get service. I unsubscribed to most emails, yet they still keep coming. The service center itself is adequate. The employees you sit down with and go over the paperwork are not particularly welcoming. I really don't look forward to bringing my car in. Especially because of the spam I get afterward. To More

Purchase of a new car After losing my prior sales person with the purchase of my last car, Alex was recommended for my new purchase. He went above and beyond to make the d After losing my prior sales person with the purchase of my last car, Alex was recommended for my new purchase. He went above and beyond to make the deal happen and find me the exact car I was looking for. Not only did he work out a deal for me but also accommodated my son from Southern California in his new purchase as well. Definitely his service warrants customer loyalty and a repeat buyer. More

Wayne keeps his word. The staff is wonderful I needed to have car "B" Service done in one day. then I needed Brakes & rotors ( Expensive!) however... They did a great job & got the car done & r I needed to have car "B" Service done in one day. then I needed Brakes & rotors ( Expensive!) however... They did a great job & got the car done & ready for pick up so I could take on a trip the following morning. Wayne is always great to work with. More

Great Service Its the only place I will take my Sprinter Van... I always receive straight-forward honesty and integrity... Also great work completed to date, since Its the only place I will take my Sprinter Van... I always receive straight-forward honesty and integrity... Also great work completed to date, since purchasing it in May 2017 More

Used car purchase Mercedes-Benz of Rocklin is a great place to buy a new or used car. I will pass this on to all of my friends. Mercedes-Benz of Rocklin is a great place to buy a new or used car. I will pass this on to all of my friends. More