Mercedes-Benz of Rocklin

Chad is very helpful I wanted to buy a car for my parents and could find the right one with the right options. Custom ordering it from MB will be too long, but thank to Ch I wanted to buy a car for my parents and could find the right one with the right options. Custom ordering it from MB will be too long, but thank to Chad we get what we want. Thank Chad More

OUTSTANDING DEALER We've bought numerous new cars over the years but never experienced the kind of service we received at Mercedes-Benz of Rocklin. They are the best, t We've bought numerous new cars over the years but never experienced the kind of service we received at Mercedes-Benz of Rocklin. They are the best, the very best! More

Good After Purchase Experience After purchasing my 2015 CLS400, there were a few outstanding items requiring resolution. Both Sales & Service staff provided excellent follow up and After purchasing my 2015 CLS400, there were a few outstanding items requiring resolution. Both Sales & Service staff provided excellent follow up and resolution. Their concern about my satisfaction was handled professionally and quickly. I highly recommend Tony Alexan , Jessica Duarte and John Nixxxxa More

Appreciative Customer Brandon efficient, courteous and professional. Even though Carolyn and Wayne were not on site to help me, Brandon was just as friendly and helpful. Brandon efficient, courteous and professional. Even though Carolyn and Wayne were not on site to help me, Brandon was just as friendly and helpful. This speaks volumes about the continuity of care and service at MB Rocklin Service Center. I know I will always receive the highest level of service and professionalism - qualities that keep customers coming back. Thank you. More

Great Service! Brandon is always incredibly helpful, friendly and genuine! He has helped me every visit with my first Mercedes and even recommended the right salespe Brandon is always incredibly helpful, friendly and genuine! He has helped me every visit with my first Mercedes and even recommended the right salesperson when I was ready to purchase my new Mercedes. More

Outstanding Customer Service As I drove up, I was greeted by a very pleasant and respectful person who checked me in and also offered to get me a coffee or water while showing me As I drove up, I was greeted by a very pleasant and respectful person who checked me in and also offered to get me a coffee or water while showing me where the waiting area is. He also came back to update me when my service rep would be available. Greg, my service rep, was very patient and listened to all of my questions and answered them fully. Everything we discussed was performed to my satisfaction and the car was delivered clean and on time. The customer lounge area is very comfortable and inviting with complimentary beverages and a counter where snacks and a barista are available to prepare additional beverages for purchase. All staff are very welcoming and helpful and highly recommend this dealership. More

Friendly, informative and helpful as usual I have been taking my car into MB of Rocklin for many years with two different cars. The staff is always very helpful, knowledgeable and willing to g I have been taking my car into MB of Rocklin for many years with two different cars. The staff is always very helpful, knowledgeable and willing to go the extra mile if needed. You can tell that valuing their customers is a key component of their focus. I have always been pleased with the experiences. More

Best dealership Always I have a good experience at the dealership.Do the best costumer service.At the shortest time they find out the problem and fix it. Always I have a good experience at the dealership.Do the best costumer service.At the shortest time they find out the problem and fix it. More

Great Service This service department consistently provides excellent service. Appointments are easy to make and it never takes long to get a vehicle in for servic This service department consistently provides excellent service. Appointments are easy to make and it never takes long to get a vehicle in for service. On several occasions I have had to go in without an appointment. I always got a good reception and they gave prompt attention to my problem. The staff is always friendly, courteous, and efficient. Each service experience has been extremely satisfactory. More

Air conditioning odor Eric Treibull gave us some useful tips on how to use the air conditioning to reduce the bacteria build up that caused the odor. Thanks! Eric Treibull gave us some useful tips on how to use the air conditioning to reduce the bacteria build up that caused the odor. Thanks! More