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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

February 22, 2018

Great service! I've visited MB Rocklin a few times for service on different cars and they've always managed my service needs in a professional and timely manner. I w More

by WillinRsvle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
Feb 22, 2018 -

Mercedes-Benz of Rocklin responded

We're happy to know we've earned your trust! Thank you for the nice review.

February 21, 2018

Help for my new car Mercedes Benz took care of the problem and put in the GPS. It workks fine and I'm learning to use it with their help. They have been very accomadating More

by inclinecook1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uriel Gonzales
Feb 22, 2018 -

Mercedes-Benz of Rocklin responded

We sincerely apologize for your inconvenience and frustration. Our sales department will be contacting you.

February 20, 2018

Awesome I came in just to take a look and I was blown away by the deal! Everyone was friendly. My salesman made it easy! The car I got was the car I was look More

by evhall95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uriel Gonzales
Feb 22, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for your business and thank you for the review! Congratulations on your new Mercedes Benz!

February 18, 2018

Great personnel and service! Went there just to look at the GLC 300 Coupe and ended up driving a new one home! Peter was a great salesperson, very nice and personable! More

by ecorvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alexan, Robby Cochran, Justin Watts
Feb 22, 2018 -

Mercedes-Benz of Rocklin responded

Congratulations on your new Mercedes Benz GLC! Thank you for your business and thank you for the 5 star review.

February 17, 2018

Perfect First I want to thank Brandon!! He is always on top of everything ! Great customer service ??????????! He is the best. He is why I keep coming back More

by TINKSUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
Feb 22, 2018 -

Mercedes-Benz of Rocklin responded

We're lucky to have Efrain and employees like him! Thanks for taking the time to give us a 5 star review.

February 17, 2018

$119 to refill power steering fluid I took my car in because the power steering unit was making noise. I had it serviced there about 9 months ago. It appeared to me that the fluid was l More

by RONEVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Schmid
Feb 22, 2018 -

Mercedes-Benz of Rocklin responded

We sincerely apologize for your frustration. If you'd like to email me your contact information, our service manager will contact regarding the issue with your power steering fluid. Lisa Brown lbrown@vonhousen.com

February 16, 2018

Great Service Once Again!!!!! Wayne Schmid, my Service Manager is always a treat to work with. He takes good care of me, gets me in and out on time, arranges for me to have a nice More

by FJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Feb 16, 2018 -

Mercedes-Benz of Rocklin responded

We strive to offer "The Best or Nothing". Thanks for the 5 star review. We appreciate your business and your feedback!

February 14, 2018

Outstanding Service I have owned a Mercedes for the past 5 years and have had the pleasure of having Wayne Schmid as my Advisor. He always takes the time to ask about m More

by theldt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Feb 15, 2018 -

Mercedes-Benz of Rocklin responded

We appreciate your recommendation and we appreciate you taking the time to recognize Wayne with a 5 star dealer rater review! We look forward to serving you again in the future.

February 11, 2018

Remarkably Excellent Service Every time we go in for service we're treated by friendly, helpful people. Wayne Schmid is especially kind in making sure my wife's concerns are dealt More

by johnwhanawalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Feb 15, 2018 -

Mercedes-Benz of Rocklin responded

We think of our customers as part of the Mercedes Benz of Rocklin family. Thank you for your business and for the 5 star review!

February 10, 2018

Amazing team You guys are the best! One of the top guys is of course John! Excellent customer service! Friendly! Smart! Out of his busy schedule he finds time to More

by tina pri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita
Feb 15, 2018 -

Mercedes-Benz of Rocklin responded

Thanks for recognizing John with a 5 star review! We look forward to serving you in the future.

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