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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,997 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,997 reviews

May 03, 2018

Knowledgeable, Honest..Good Guys, selling great cars! Our salesman, James, was very pleasant, greeted us warmly, sincerely. He was helpful in listing our options with pros and cons. He was considerate, an More

by Sarah Safety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reemts, Andrew Ridge
May 03, 2018 -

Mercedes-Benz of Rocklin responded

Congratulations on your two new Mercedes Benz! We appreciate you recognizing our team and their efforts. Please let us know how we can help you in the future.

May 02, 2018

Watch out for the extended warranty pricing ! The Finance guy went from $5,700 to $2,300 for a 2 yr ext. warranty, just hold out if you really need it! Plus it’s only for the power train, not bum More

by C300Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hunter, Robby Cochran, Tony Alexan
May 02, 2018 -

Mercedes-Benz of Rocklin responded

We appreciate your feedback and value your business. If there is anything you'd like to discuss regarding your experience at Mercedes Benz of Rocklin, please let me know. Lisa Brown Von Housen Auto Group lbrown@vonhousen.com

May 02, 2018

Best MB shop in town I've had Mercedes Benz car for decades and Mercedes Benz of Rocklin is the best shop I've ever taken my cars to for repairs. Sean and AJ are the most More

by cgpyta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Moore, Eric Treibull
May 02, 2018 -

Mercedes-Benz of Rocklin responded

Thanks for letting us know we've earned a 5 star review!

May 02, 2018

Excellent service I had the coating put on and everything went fine John did a fine job of getting me a vehicle to use and did it very efficiently More

by VICALB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita
May 02, 2018 -

Mercedes-Benz of Rocklin responded

We appreciate the feedback and look forward to serving you again!

April 28, 2018

wheel swap, wrap fix John was my service rep and he was great, took great care of me on the way in and out. Alex is my sales rep and he greeted me and took care of me as More

by ecummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita, Alex Aldarwish
Apr 30, 2018 -

Mercedes-Benz of Rocklin responded

We appreciate your business and we look forward to serving you again!

April 28, 2018

Nothing gets fixed I’ve been in and out every week since I bought the car! My car still has all the problems that I been taking it in for. Very disappointed! I don’t kno More

by kristina.dubinets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Nishita
May 02, 2018 -

Mercedes-Benz of Rocklin responded

We appreciate your feedback. Please feel free to contact me if you are still having issues with your vehicle. Lisa Brown lbrown@vonhousen.com Von Housen Auto Group

April 27, 2018

Great service Brought my new car in for a defect in window weather stripping. Was really pleased to be given a loan vehicle to use. Thanks for the great service! More

by marnijags
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Nishita, Tony Alexan
Apr 27, 2018 -

Mercedes-Benz of Rocklin responded

Thanks for recognizing our team with a 5 star review!

April 27, 2018

Amazing service Eric was great and amazing! He is very professional and polite! Updates were provided on a regular basic! Communication was great! Thank you Eric fo More

by Cedelead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Apr 27, 2018 -

Mercedes-Benz of Rocklin responded

We're lucky to have Eric and employees like him who will always go above and beyond to provide first class service. Thanks for the nice review!

April 26, 2018

Excellent as usual. Mercedes-Benz of Rocklin, very professional on all levels from sales to service. Regular service visits are always easy. Eric has a good knowledge o More

by jeanie.bennett1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Apr 26, 2018 -

Mercedes-Benz of Rocklin responded

We appreciate you taking the time to recognize Eric!

April 25, 2018

Wonderful! Best service I have ever had at any dealership, fast efficient very friendly kept me updated on what they were going to do and the car was ready when More

by rose.sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
Apr 25, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for such a nice review and for recognizing Brandon with 5 stars! We appreciate your business and look forward to serving you again.

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