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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,997 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,997 reviews

May 11, 2018

Dealership and Staff pleasure to have MBZ Rocklin service our car. the staff is friendly , knowledgeable and eager to assist Wayne is a great person to work with More

by YOUSEFIA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
May 11, 2018 -

Mercedes-Benz of Rocklin responded

We appreciate the 5 star review!

May 08, 2018

Service damaged my upholestery but the repair is unacceptabl I brought my car in for a service and your service men crushed my door cover. I brought it back in and now its some makeshift molding, and now I'm to More

by RAYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Treibull
May 09, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We sincerely apologize for the damage to your vehicle. Our service and parts teams are currently working on a resolution. We regret the inconvenience and will be in contact with you when we have more information.

May 08, 2018

Problem with A/C We had our air conditioning worked on 11 months ago and it wasn’t cooling properly. We returned to the dealer and they immediately jumped in on the re More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
May 08, 2018 -

Mercedes-Benz of Rocklin responded

We appreciate your recommendation! Our goal is always your complete satisfaction and we're happy we could resolve the a/c issue. We look forward to serving you in the future.

May 08, 2018

Buying experience was easy When I decided to buy the dealership moved quick and accomedating to special request. They delivered the car to my home on time as a surprise for my w More

by sssnv10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Maharaj
May 08, 2018 -

Mercedes-Benz of Rocklin responded

What a nice surprise for your wife! Thank you for your business and thank you for taking the time to give us your feedback.

May 05, 2018

Outstanding Service Wayne Schmid and the entire service team does an amazing job in providing outstanding client service as well as excellent attention to details! Recom More

by jyoung17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
May 07, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for the nice review and for the recommendation!

May 05, 2018

Always the Best ! Mercedes-Benz of Rocklin always has provided excellent customer service, quality, & care. No matter how small or big the job is Wayne and others hav More

by PAM29PDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Brandon Stevens, Wayne Schmid, Greg Burnett, Alex Sepulveda
May 07, 2018 -

Mercedes-Benz of Rocklin responded

We think of our customers as part of the Mercedes Benz of Rocklin family! We appreciate your business and we appreciate the 5 stars!

May 05, 2018

impeccable Michael and Tony gave such superb service! I felt very comfortable dealing with them and I wouldn’t hesitate to recommend them to anyone interested i More

by julesntkby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alexan, Michael Jackson
May 07, 2018 -

Mercedes-Benz of Rocklin responded

Congratulations on your new Mercedes Benz and thank you for the nice review!

May 04, 2018

B service Top notch customer service. Brandon is super helpful and a joy to work with. I bought my new car here and will purchase my next one here as well. More

by JOHN.SMITH365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
May 04, 2018 -

Mercedes-Benz of Rocklin responded

Top notch service is our goal! Thanks for the nice review and thank you for your business. We'd be more than happy to help you when you're ready to purchase your next Mercedes Benz!

May 04, 2018

Great service Brandon, is such an asset to the Mercedes Benz family. I always have a good experience and it starts with Brandon. Thanks again to Brandon More

by Romey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
May 04, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing Brandon with a 5 star review! We truly appreciate your business and look forward to serving you again.

May 03, 2018

Transit Van Purchase Alex was awesome. Purchased the Mercedes over the Ford/Nissan. Mercedes was more expensive but I hope in the long run it saves me money!!! More

by curtnwd
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sepulveda
May 03, 2018 -

Mercedes-Benz of Rocklin responded

We are proud of our product and we know you'll be happy with your choice. Thanks for the nice review!

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