
Mercedes-Benz of Rocklin
Rocklin, CA
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Dealership and Staff pleasure to have MBZ Rocklin service our car. the staff is friendly , knowledgeable and eager to assist Wayne is a great person to work with pleasure to have MBZ Rocklin service our car. the staff is friendly , knowledgeable and eager to assist Wayne is a great person to work with More
Service damaged my upholestery but the repair is unacceptabl I brought my car in for a service and your service men crushed my door cover. I brought it back in and now its some makeshift molding, and now I'm to I brought my car in for a service and your service men crushed my door cover. I brought it back in and now its some makeshift molding, and now I'm told the part doesn't exist. So your guys broke my car that i have to look at everyday but now have to live with it. After pay 10's of thousands in services fees. Not happy. Going to Bertinis. More
Problem with A/C We had our air conditioning worked on 11 months ago and it wasn’t cooling properly. We returned to the dealer and they immediately jumped in on the re We had our air conditioning worked on 11 months ago and it wasn’t cooling properly. We returned to the dealer and they immediately jumped in on the repair and gave us a loaner and sent us on our way. Next morning the car was repaired and working properly with no additional charges. The problem stemmed from a machine that had undercharged the system originally and later overcharged it. I was impressed by their honesty and eagerness to make the problem right. The service department and Eric were Awesome and I will always recommend them to everyone. More
Buying experience was easy When I decided to buy the dealership moved quick and accomedating to special request. They delivered the car to my home on time as a surprise for my w When I decided to buy the dealership moved quick and accomedating to special request. They delivered the car to my home on time as a surprise for my wife. More
Outstanding Service Wayne Schmid and the entire service team does an amazing job in providing outstanding client service as well as excellent attention to details! Recom Wayne Schmid and the entire service team does an amazing job in providing outstanding client service as well as excellent attention to details! Recommend Mercedes of Rocklin without hesitation! More
Always the Best ! Mercedes-Benz of Rocklin always has provided excellent customer service, quality, & care. No matter how small or big the job is Wayne and others hav Mercedes-Benz of Rocklin always has provided excellent customer service, quality, & care. No matter how small or big the job is Wayne and others have always helped without hesitation. Wayne is truly one of the best people I know. Also if the dealership has been very busy, as a customer you never are put aside or forgotten. More
impeccable Michael and Tony gave such superb service! I felt very comfortable dealing with them and I wouldn’t hesitate to recommend them to anyone interested i Michael and Tony gave such superb service! I felt very comfortable dealing with them and I wouldn’t hesitate to recommend them to anyone interested in purchasing a Mercedes! More
B service Top notch customer service. Brandon is super helpful and a joy to work with. I bought my new car here and will purchase my next one here as well. Top notch customer service. Brandon is super helpful and a joy to work with. I bought my new car here and will purchase my next one here as well. More
Great service Brandon, is such an asset to the Mercedes Benz family. I always have a good experience and it starts with Brandon. Thanks again to Brandon Brandon, is such an asset to the Mercedes Benz family. I always have a good experience and it starts with Brandon. Thanks again to Brandon More
Transit Van Purchase Alex was awesome. Purchased the Mercedes over the Ford/Nissan. Mercedes was more expensive but I hope in the long run it saves me money!!! Alex was awesome. Purchased the Mercedes over the Ford/Nissan. Mercedes was more expensive but I hope in the long run it saves me money!!! More